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Feedback BureauCustomer reviews on record

About Feedback Bureau

Feedback Bureau keeps a public register of customer reviews. Anyone can read it, and anyone who has dealt with a business can add to it.

Why the register exists

Anyone about to place an order, book a job or sign a contract has the same question: how did this business treat the people who came before? Some keep their word from estimate to final bill. Some add charges, miss dates or go quiet once a problem comes up. The register holds the answers, in the customers’ own words.

Trust is the whole point of it.

Elsewhere, review sites often take money from the companies they rate, in return for badges, awards and placements.

Here, payment cannot remove a review, and it cannot change a score.

Our commitments

  • Reading. A person reads every review filed here before it is published.
  • Wording. What an author files is what readers see. The business concerned may answer in public, never edit.
  • Payment. It removes no review and changes no score.
  • Arithmetic. Every score is the stars of all published reviews, averaged, and nothing more. The full method, ranking rule included, is on How it works.

What the register covers

22 categories, from Animals & Pets to Vehicles & Transportation, divide the register. A dentist, a contractor or an online shop is filed the same way as an airline or a car dealer, wherever in the United States it operates. Open the category index.

Contact

For questions, corrections or press inquiries, write to us.

Photo credits

All photographs are from Unsplash, credited by subject. Cars: Erik Mclean; Trucks: stevosdisposable; RVs: Paul Kansonkho; Campers: Devon MacKay; Trailers: Adam Winger; Boats: Stephen Crane; ATVs: Luis Castro; Equipment: Gene Gallin.