ABC WarehouseReviews on record for abcwarehouse.com

Honest? We have been. ABC warehouse hasn't. We bought a 5,000 dollar massage chair. We did get a good deal on it. But still it's supposed to be worth 5,000 dollars We also bought the extended warranty. Which is something we usually don't do. But 5,000 dollars is a big expense to have something go wrong. We were told it covered everything. In two years time the material started to peel. Now the chair sits in my living room for all to see. And it looks like trash. My husband called ABA warehouse. They said we had to call the insurance company. We called them and they asked us when we saw the problem. So we told them. They wanted the date. Like we know a date. So we gave them one for a couple of months before the call. Then they said they couldn't do anything because we had 30 days to call after we noticed it. No where in our paper does it say that. That was just the beginning of more phone calls and getting no where. In the mean time we also had a couch we bought from them. We needed a controller. We did not buy the extended warranty for it. We just wanted the controller and the price so we could buy it. They said it was under warranty and sent us a controller. Now they are trying to tell us we got that without charge and it wasn't under warranty. Longer story shorter we are still arguing. They said to replace what we need is 400 dollars but will give us a deal and let us have it for 200 dollars. So we pay for a chair, we pay for extended warranty and now replacement parts for 200 dollars. Who comes out ahead? It sure isn't the customer. They make millions a year and can't replace a 200 dollar part that shouldn't have fallen apart. We used to buy all appliances from them. But no more. We can't trust they will be honest and back their products. I'm telling the hundreds of people I know never to go there sgain

Do not buy from ABC warehouse. I purchased a TV 13 days ago. I’m already having trouble with it and they refused to help me. They told me they don’t do exchanges and they don’t take returns. They told me to call the manufacturer. I called the number they gave me they were unable to do anything over the phone and they suggested I take it back to the store where I bought it and do an exchange or a refund. The ABC rep salesman said they don’t take stuff back and they don’t give refunds. Do not buy anything from ABC warehouse.

Never buy furniture from abc warehouse because I was delivered damaged goods even the delivery driver said they were damaged I contacted the store manager and was threatened and have been going through dispute after dispute for a year and a half nothing has been done and they still want payments

I Had THEE Worst experience with ABC Warehouse. Do not buy ANYTHING from this company!! My wife and I have spent thousands of dollars at ABC Warehouse over the years. Fadi, our salesman, sold us a bedroom set. I personally fell in love with the mattress, so much so that I feel asleep in the showroom. My wife loved the bedroom set. We were sold on this and we looked forward to our brand new bed. We've had the same bed/mattress for over 26 years. We just moved into our new home so as you can see, we were excited about our new bed. We both work during the day so we asked our son to Let them movers in. When we got home, there were wood shavings on the floor, the handles on the dressers were in a bag on the dresser, Screws were missing, The holes in the head board were stripped and the frame wasn't even connected to the head board. We called our Salesman and he said that he was coming over our house to see what the moving company did. He also told me to take pictures. He never came to see what the movers did. Myself and my wife called ABC Warehouse, the loan company that we purchased the bedroom set through (offered by ABC Warehouse), the moving company several times and haven't gotten anywhere. Also, I forgot to mention, they did not put our bed in the right spot in our bedroom. We moved the headboard and it detached from the bed. I finally called and talked to Fadi to discuss my displeasure and he started blaming the moving company and us for breaking the bed!!! He assured me that he would get to the bottom of this but never did. There were different people who came from the moving company to fix the bed.. And they agreed that the previous movers left everything in shambles. After going back and forth and being blamed for breaking the bed, my wife and I decided to by some brackets, drills some holes, and fix the bed ourselves. All we wanted Fadi and ABC to do was acknowledge that they screwed up and fix the bed. Don't blame us and the people that you are working! Just fix the problem. Again.. I've had a long standing relationship with ABC. Even referred people to buy furniture from there. I will never do business with this company ever again. He threw us and the movers under the bus and still didn't fix the problem. In the long run, we lose. We still have to pay for this bed and he still gets commission for the sale. We weren't offered any incentives or any type of commendations for the entire month that we had to sleep on the couch. I'm telling everyone I know... DO NOT BUY ANYTHING FROM ABC WAREHOUSE!!!!!!