Broadout.comReviews on record for broadout.com

Reply from Broadout.com· Feb 4, 2026

We sincerely apologize for the frustration and lack of communication you have experienced. This is not the level of service we strive to provide, and we are committed to resolving this for you immediately. To investigate your order and provide a clear solution, could you please share your order number and contact information? With these details, we can locate your order in our system, check its current status, and take direct action to either expedite shipment or process a refund as appropriate. We value your feedback and the opportunity to make this right. Thank you for bringing this to our attention. Sincerely, Lamar Customer Support Team

Reply from Broadout.com· Dec 4, 2025

Thank you for bringing this to our attention, and we sincerely apologize for the delay and communication frustration you've experienced. We have checked your order and can confirm that the package shows as delivered according to the USPS tracking number: 9361289703055434607929. You may verify this status directly on the USPS website for the most up-to-date information. Regarding your email inquiry, our team did reply within 24 hours as part of our standard support process. We kindly suggest checking your spam or junk email folder, as sometimes our messages may be filtered there accidentally. If you still have not received the chair despite the tracking update, or if you have any further questions, please reply to this message or contact us again directly through our website contact form. We are here to ensure this is resolved promptly. Thank you for your patience and understanding. Best regards, The BRoadout Team

Reply from Broadout.com· Feb 25, 2025

Hi there! Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that Lamar was able to make your cushion exchange smooth and stress-free. We always aim to make the process as easy as possible for our customers. It’s also fantastic to hear that you’re happy with the quality of the cushion itself. We take great pride in our products, and knowing that you’re impressed means a lot to us! If you ever need anything else or have any more questions, please don’t hesitate to reach out. We're here to help anytime! Best regards, The BRoadout Team

Reply from Broadout.com· Feb 25, 2025

Hi there! Thank you for taking the time to share your experience! We’re so glad to hear that it was a good one. If you need anything else in the future, don’t hesitate to reach out. Best regards, The BRoadout Team