Camping SurvivalReviews on record for campingsurvival.com

Deceptive Marketing and Broken Promotional LinksI am filing a complaint regarding a highly misleading promotional email I received from Camping Survival after signing up for their free monthly giveawys, as well as the poor customer service that followed.The automated welcome email explicitly states: "To kick things off right, we’re dropping a 2-Week Emergency Food Kit in your lap—with a little something extra." (Implies giving aince its being :dropped")also offers a "FREE 4-in-1 Emergency Radio" . The phrasing "dropping a kit in your lap" strongly implies a gift or sign-up reward(especiallysince i was giving my email to sign up for their "free" monthly give away), creating a deliberately confusing and deceptive "bait-and-switch" impression for the consumer.Furthermore, the call-to-action link ("Claim Your Food + Free Radio Here") resulted in a 404 "Page Not Found" error, making it impossible to even view the actual terms or pricing of the offer on their website.When I contacted customer service to report the broken link and clarify the offer, the representative was entirely unaware of the promotion. She initially implied the email may be not ne sent by them. After a lengthy hold, she returned to state that I would have to pay $125 for the food kit to receive the radio.As a major online retailer, Camping Survival should not be sending broken links and highly ambiguous promotional language to new users, nor should their customer facing staff be completely untrained on active marketing campaigns. I am logging this complaint to request that Camping Survival correct their misleading email templates, fix their broken web links, and properly train their support staff to handle promotional inquiries and to offer something for their mistake, she could have at least offered to give me the radio as a courtesy since I was also goimg to purchase the Alexapure Walter filtration AND I was also going to purchase an extra filter, but after feeling mislead as a brand new customer amd after she offered no solution, I didnt feel comfortable making any purchase with them so they not only lost out on approx $400 today, but there is ALOT more things I need to buy in the VERY NEAR future that I could have purchased from them...so sad this happened as I was really happy at first, but now not so much

I live in a fire zone in southern California. Fire season is brutal, and winds are between 50 to 70 mph. Our electric company shuts power off during fires and winds as a precaution. We could be without electricity for days at a time. That being said, I got caught with my pants down during the most recent LA fires, as I wasn’t prepared at all. I learned my lesson and have had the most amazing experiences ordering through camping survival. I’ve placed a few orders, ranging from food, cooking/heating, water filtration, and lighting. Virginia is my hero. Speaking with her in getting what I need has been so helpful. She’s personable, empathetic, and so kind! Shipping is incredibly fast and the packaging is excellent. None of my goods have been damaged. My overall experience with camping survival has been top-notch and I’ll continue to shop here for all of my survival needs. Granted, I haven’t needed most of my supplies so I can’t rate the quality of a lot of their products, but given the level of service I received from Virginia. I’m confident that if I needed any follow up she’d deliver. I can, however, rate the biomass oven and heater/stove. I’ve used both with my granddaughters and they love cooking with them. We grab twigs and leaves from my yard and fire up the oven. I purchased the Instafire can heat for the stove and it works like a charm. I’ve read all the negative reviews and feel sad for them. That wasn’t my experience at all.

I've used them for years in the past, spend hundreds of dollars, no issues...now I'm having an issue with water filters not working and they haven't helped me once. they sent videos for troubleshooting the filters, they only made the filters work for another 2-3 days before they were back to fully inoperable not filtering water. I reached back out to the customer service via my confirmation email with track record of the filter issues for another agent to go way off track and offer me a tip to use a plastic straw between the top/bottom portions of gravity filter container to "ease flow out the spigot"...........hey guys, I replied there and you did not but WHERE IN MY EMAILS DID I EVER SAY THERE'S NO WATER FLOWING OUT THE SPIGOT TO MY GLASS?!?!?!? I'm now shopping elsewhere and alternative water filters to use from now on. this company will leave you hanging dry while banking your money.

My first purchase was okay BUT now my second purchase is my LAST here. Lots of games, not shipping, lying about shipping and delays. I asked for a refund numerous times and will not play with them. I just file with my Visa. Just beware this "place".

campingsurvival.com presents it-self as direct, honest and True. the reality, though, is that this site, campingsurvival.com, looks-too-good-to-be-True simply because it is. please consider taking care not to entreat of them as you will likely either lose money or recieve a damaged product. the items the affore-mentioned site sell are quality, the seller is not

I bought 8 solar lights that aren't working consistently. Sometimes they don't come on at all and I charged them according to directions. I tried to call the company, and they just hang up.