Filed
Very upset that I called to get a quote …
Very upset that I called to get a quote and the gentleman was very rude and hung up on me! I asked to quote a Transmission Flush which is stated on their website that they do. He asked me to look up what it means! As I explained what I needed, still lectured me then hung up! Really unnecessary response! What a shame lost business from my family!
Filed by Heather M.
Reply from Cottman of Richmond· Oct 27, 2017
Heather, what you describe here is absolutely not the kind of service we pride ourselves on, and we hope you will help us learn more by sending an email to [email protected]. Respectfully, Cottman of Richmond