ecotechmarine.comReviews on record for ecotechmarine.com

First set of Versa Dosing pumps ($900) showed up DOA, after days of being ignored and lied to, and requesting a replacement be tested before being shipped out, the second set showed up dysfunctional as well. Waiting on ups ground now. Maybe they actually tested it this time. I won't hold my breath. I was dealing with the customer service manager, Tim D, too. Believe it or not, I was treated worse by the first guy they stuck me with. Buyer Beware!

If only @ecotechmarine stood by their programs. Very disappointed in the way they have decided to treat the hobbyists who have supported them for years. No communication, no support, no compassion.

Do not buy any of their products ! If you dont want anything but a complicated ; frustrating ; expensive marine keeping experience. The over engineered vectra pumps do not forfill the test of time even with yearly twice a year self service which invovles removing the pump stripping down and cleaning , Not only this they are two complicated to use from controller for the price its definetly not like a Apple Product. The Reef link is so over complexed you might aswell be a network engineer but in the end i got it to work after a long waited phonecall with ecotech. So i decided to use the new mobius app thinking it would make my life alot easier with ecotech products , But wrong it would only allow to to calibrate the pump and identify it change its speed, not access other ten modes that has to be done throught the awkward controller aswell as you cant pause the pump for water changes. My pump has now given up after displaying a thermistor error after 2 years use with repair quoteting upward 290.00£ for a for a new motor body. Surely you would just be able to replace the 6£ thermister in the motor but no... just throw it away. Very Very disapointed! Dont waste your money here i have a Jabeo pump which has been running for 6 years to this day , i thought i would try the ecotech products but they are not worth the head ache.