Filed
They will sell your custom designs.
Their website claims that anything you pay them to digitize is yours. However, they were found to be selling my custom designs on Etsy. They claimed I could pay for exclusivity, on my own designs and that because they were generic designs I was exempt from IP claims. Highly unprofessional.
Filed by Lili H.
Reply from falcondigitizing.
We take all client feedback seriously and appreciate the opportunity to respond. Upon being made aware of the concern, we immediately removed all listings in question as a gesture of good faith. We also proposed a mutual settlement to resolve the matter fairly for both parties. Our policy on client work is clearly outlined and we are continuously improving our processes to ensure all clients feel confident and protected when working with us. We wish you well and remain committed to providing professional, high quality service to all our customers.