Filed
SUNDECK
Ordered the NEW SUNDECK for a memorial day promotion with an added free electric pump. Unfortunately it was not included, but after reaching out the PUMP arrived. The Founder was very helpful and pours his heart into his company working around the clock for his customers. Can't wait to hit the Lakes all over with this super convenient travel sundeck, especially with the efficient electric pump. Thanks HIGH SOCIETY!
Filed by Customer
Reply from High Society Freeride Company· Jun 13, 2023
Hey there- just saw this and all I can say is that I am bummed you are bummed and I want to make it better! Of course we will honor the free electric pump if that was the promotion you saw- not a problem! If you did reach out to us about it directly, and didn't get this kind of answer, let me know so I can talk to the CX agent and get them straight on how we handle these situations. Call us directly me directly at 970.300.1822 and Ill take care of you personally. - Jason.