KINGReviews on record for kingconnect.com

Beginning 09/07 to 09/12 2025 I have made numerous attempts to contact King Connect requesting technical assistance without success. My calls have been answered by a voice informing me to leave a message and someone will contact me. That has not happened. I left emails submitted from there website and still have not been contacted. King products should NOT be sold through Amazon nor Camping World if this is how it ignores it's customers.

Based on my recent experience with KING's product line, I feel compelled to share an detailed account of significant issues I encountered. The primary concern revolves around a $299 product that failed to function as advertised, despite extensive troubleshooting efforts. Over the course of four days, I worked with Travlfi, the designated service provider, attempting to resolve the technical issues. Despite multiple attempts and lengthy support calls, the product remained non-functional. When I escalated the matter to KING directly, their customer service response was inadequate. Rather than addressing the core issue, I was redirected multiple times without reaching a satisfactory resolution. What's particularly concerning is KING's apparent unwillingness to take responsibility for their product's failure or provide appropriate compensation for the $299 investment. This experience suggests serious gaps in both their quality control and customer support processes. For transparency, I plan to document this experience on social media platforms to help other potential customers make informed decisions. Based on my firsthand experience, I cannot recommend KING's products or services, as the combination of product malfunction and insufficient customer support creates an unsatisfactory consumer experience.