Sol-ArkReviews on record for sol-ark.com

I have a Sol-Ark 15 K inverter and the dongle wouldn’t connect to my phone app. I am a boomer who has trouble with technology. But, Kelley Dennett was very patient and kind in working through the trouble shooting process. We determined that the dongle was too old and she sent me a new one. When it arrived, Derick walked us through the reconnection process which was made very difficult because of my lack of understanding how to navigate my IPhone. He was extremely patient and nice about staying with it until I could make it work. I have nothing but praise for both of them.

Sol ark My app still not working. Impossible to get call back from company in a timely manner and when you do get a hold of someone you just get the run around.

I am very happy with not only the physical products and features of my Sol Ark 5k Inverter, but the software, and service as well. I am on a first name basis now with Sol Ark techs because they even tried to help me trouble shoot problems with the Wind Turbine side of things.