ToyDemonReviews on record for toydemon.com

their policy states "Only unopened and undamaged packages that are still sealed in their original packaging may be returned within 7 days of receipt." they don't state anything about shrink wrap, but shrink wrap not being present was exactly the reason they denied a refund. the inside product was untouched & sealed and they still claimed that it was not eligible for refund--despite this technically falling under "unopened", "undamaged" and "in original packaging". they claimed that this is a safeguard because it is a sexual wellness product and they can't verify the quality once shrink wrap has been removed, which makes sense IF NOT for the fact that EVEN THEY sell versions of products WITHOUT packaging on their website and still claim that it's not possible for them to resell the product. policies like these are too stringent, completely hypocritical, and are clearly an arbitrary way to skirt refunding customers. policies like these are exactly the reason for losing customers.

ToyDemon is the best Onahole retailer in the United States, easily. It gets the most traffic and has the widest selection. Having purchased here for a few years I can say that in just those years alone they have went above and beyond in making their platform intuitive. The rewards system has been expanded in the perfect way so that I don't often have an order without a nice discount. Customer service is top notch, with the owner of the site answering questions and being extremely transparent. The 1 star reviews here are redundant, one of them is literally just the same review days apart by the same person. Unsure why they haven't been removed. So I can confidently say this is a 5/5 site that goes above and beyond in everything it does.

Who told you to fill in the apartment number ?

I have ordered a lot of toys from different sites before. The first toy arrived veery fast, within 4 days! That's from the US to Germany! Normally I'd have to wait weeks or even moths for these kinds of orders. They shipped it out very fast (one day after my order was made). The toy is in very good condition and hasn't been opened before. Feels really good to have a proper toy. Will probably order more from the site if I need more!

I've purchased items off ToyDemon since 2014. I personally never had any major issues with any of my orders with the site. I never needed to use customer support so I personally don't know how fast they would respond to any issues. They had a huge selection of products before covid, however during the pandemic it seems they have limited there selection down abit. They also have many different shipping options to choose from.

Ordered an adult item through the website. Received the item opened. Explained the situation to the support line and was lied to twice about the reason for the items damage. How can an item in plastic be opened while wrapped in 2 boxes and shipped. Didn't receive a replacement or a refund. Avoiding this site in the future.