UdosewReviews on record for udosew.com

Reply from Udosew· Jun 9, 2025

Hi K-Leeann, Thank you for sharing your honest feedback. We are very sorry to hear about your frustration. Our patterns are digital PDF files, which allows us to keep the bundle affordable and instantly available worldwide. We understand that printing costs can vary depending on local print shops, but many customers have found much cheaper A0 printing services online that specialize in sewing patterns. As for the file organization, we do include all pattern names so you can search by name, but we truly appreciate your suggestion for adding more preview images to make browsing easier. That is something we are actively working on to improve the experience. If you are open to it, we would love to assist you personally and help make sure you get the full value of your bundle. Please feel free to reach out to us directly at [email protected]. Thank you again for your feedback, it helps us continue to improve. Udosew Team

Reply from Udosew· May 23, 2025

Thank you for your honest feedback and we're truly sorry to hear about your experience. We never want any of our sewists to feel let down. We're currently reviewing the register marks on all pattern files to ensure better alignment. We're also working on improving our instruction guides to make them clearer and easier to follow. We're very sorry to hear that your support email didn't get a response. That’s not the experience we want for you. Please reach out to us again at [[email protected]] so we can personally assist you and make things right. We appreciate your feedback and the opportunity to improve. Thank you for being part of our community. Team Udosew

Reply from Udosew· May 14, 2025

Hi there, Thank you so much for your feedback — we’re really sorry to hear about the glitch you experienced! While our patterns are ready-to-use and not built around a design-your-own tool, it sounds like something didn’t load correctly for you — and that’s definitely not the experience we want anyone to have. We’d love to help figure out what went wrong. If you're still having trouble viewing or using your pattern files, please reach out to us at [email protected] or via our website chat. We’re always here and happy to help get things running smoothly again. Thank you again for giving us a try — your feedback helps us improve, and we hope to earn back those stars soon! 🌟 Warmly, Customer Support @ Udosew ✂️