121eCommerceReviews on record for 121ecommerce.com

We called 121e Commerce rebuilt our site and integrated it with our POS system. They were super responsive and went above and beyond to ensure the project ran on time and on budget. Not only are we so pleased with our new website our customers are loving it as well. Inventory is always up to date and checkout is so smooth. They have been supporting us after launch and their support is amazing. Thank you for all of your hard work!

Beyond horrible. Its clear that since 2020 this company has gone down hill. We hired them for a web project. Took full payment. We are over a year past due - they continually say "we are completed" yet its clear no one there cared enough to check. They are dangerous, do not appear to care about client timeliness or keeping promises Update: we simply gave up on them. They started pointing fingers to vendors that they told us to use. They changed project managers a few times, missed every promise they gave.

I deeply regret having to write this review, as I have always tried to maintain positive relationships with companies. My experience at 121ecommerce began favorably with a competitive salary and growth opportunities, despite some challenging dynamics in the management and sales teams during my first year. Unfortunately, after the CEO passed away, the company experienced significant instability. Initially, we were reassured through informative meetings, but these soon stopped, leaving us without essential information regarding the company's future. This led me to consider other job offers, but I decided to stay after receiving a counteroffer, believing I could contribute positively to the company during challenging times. As work began to dwindle due to a lack of new clients, the instability within the company became palpable day by day. I’d like to think that part of the management, which was previously effective, became overwhelmed by the company's struggles and started to play the same unsettling games, putting undue pressure on me to "work harder" even though I consistently met all my obligations. Unfortunately, there was no more work to invent beyond what I was already doing. Weeks later, they denied the vacation I had planned, and their demeanor towards me changed significantly. Shortly thereafter, I was dismissed without any prior notice or the customary improvement plan, further indicating a departure from the company's established practices. While the company maintained its practice of adequately compensating laid-off staff, my case was the exception. After my dismissal, I only received payment for the days worked, without any additional severance pay, even though other colleagues laid off in similar circumstances received their respective severance. When I sought clarification, the new CEO claimed that my dismissal was due to "performance issues," which contradicted a performance review I had received only a few months earlier that provided extremely positive feedback. Additionally, they had made a counteroffer to retain me rather than see me accept another opportunity. This completely contradicts the claim of performance issues, and there was no evidence of any improvement plan or notice, as was customary. Later, I attempted to discuss this discrepancy but found that I was blocked from sending messages to anyone in the company. I conclude that, under current management, 121ecommerce has not only changed its benefits and severance policies without proper communication, but it has also adopted management practices that I find unfair and non-transparent. I am deeply disappointed by the treatment I received and by the lack of consistency in handling my situation compared to other employees. For these reasons, I do not recommend working at this company under current circumstances. It would have been easy to handle my departure in a much fairer way and in line with previously established values.

Paul was able to assist me in the correct direction and was always very helpful. Excellent communication skills, always return an Email quickly with advice and needed information. I was very comfortable working with 121ecommerce

My website was a bit outdated, and I was in desperate need of an upgrade. That is when I reached out to 121eCommerce They were able to team me up with my developer Paul. He was able to streamline the M1 to M2 migration process efficiently, effectively, and within my budget. He communicated with me every step of the way until completion. I am very happy with my new front end and the M2 platform is much easier. In addition, during the process Paul learned a lot about my business and the barriers I was having when trying to obtain a merchant processor online, so without hesitation he linked me up with a wonderful merchant processor that I am currently using on my site without any issues. I am extremely thankful for Paul and his team. I look forward to keeping this partnership as my business grows and I highly recommend Paul and his team to other Magento stores, as they will provide you with the most successful outcome. Thank you Paul and Team!!

They've been a great parter to work with - we've been in a pinch with a few of our older sites, this team rolled up their sleeves to support and keep us going as needed. Would definitely recommend working with them!

Oustanding partner to work with. Very helpful and communication is clear and quick. We were struggling with Magento and its development and 121eCommerce really took over and made our site A+. Cannot recommend them enough.

Fantastic web agency for Magento development! Couldn't recommend them highly enough.