1QReviews on record for 1q.com

I have had the opportunity to take a few surveys through this company that were quite lengthy and promised additional compensation beyond the standard 25-cent payment. The first survey promised a $20 gift card within a specified timeframe. I completed the survey and patiently waited, but the gift card never arrived. I contacted support and was told they would look into the issue, but I never received a follow-up response. The second survey was a 25-minute health survey that promised a $10 payment through PayPal. Once again, I completed the survey as requested, but I never received the promised payment. I have emailed support multiple times regarding this issue and have been completely ignored. Based on my experience, I cannot recommend using this platform. Promising incentives to participants and then failing to deliver them is misleading and disappointing. Participants invest their time in good faith and deserve to receive the compensation that was advertised. Until these issues are addressed and payments are honored, I would advise others to proceed with caution.

Same issue as the above two reviewers. At the end of a long survey, it "expired" at the very end. So they have my answers and I'm not getting paid.

You sent me a survey with 14 questions, on th OWN network I answered all of the questions then after answering the 14th question as required to be paid I was told the question is expired. So basically they stole my answers as I wouldn’t have answered them without payment.

I had the exact same issue as the reviewer previous to mine. I was given back to back very long surveys on I believe two consecutive days and both expired at the very last question. I did both surveys quickly to avoid this but they both still expired. I actually took the time to write to 1Q customer service about this issue and got a response denying any responsibility for the issue. I requested cancellation of my account if they weren't going to rectify the issue and they actually cancelled my account. Clearly they do not value their customers. Do not waste your time with their surveys as it now appears that perhaps they're using the data from the expired surveys but not paying the customer. I had actually been doing their surveys for many years without issue. The expiration issue is new and I would have thought that they would have taken responsibility for it but they ultimately did not when given the opportunity.

I'm getting tired of doing a survey the second it pops up on my phone and then after answering all the questions it tells me it timed out. I did one yesterday, one of the longest I ever had. It was like 20 questions about stores I shop at. After getting that far it tells me it timed out. And I know to do them really fast because this has happened before.

I am having trouble with my account to speak with customer service. I send two emails to see some one can help me reactivate my account on 1Q. Sincerely, Veronica Robles Houston Texas

The surveys are quick and easy and payout immediately, however, you'll get a notification that there is a survey but half the time it will not load or the app has signed you ourt and by the time you sign in again, the survey is gone.

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