5DayDealReviews on record for 5daydeal.com

Reply from 5DayDeal· Jul 8, 2025

Hi Lucas. I am so sorry your emails and some of our reply emails were not getting through for some reason. Thanks so much for reaching out on Instagram. I believe we have resolved all your issues and concerns but please reach out to us on Instagram if not, and glad to further assist. Thanks so much for your patience as we have worked through these issues. Griffin

Reply from 5DayDeal· Oct 18, 2023

Thanks so much Rob & Micki! Glad you love our bundles and thanks so much for the awesome review and encouragement! Enjoy you bundles and all the best!

Reply from 5DayDeal· Oct 17, 2023

Hi Richard. Is this review based on the quality and quantity of products we offer in our bundles? We would love to be rated on that instead of receiving a 1 star rating for an option fee you are not thrilled with. This is why the fee is optional. We appreciate your purchases and support and very sorry for the disappointment about that optional fee as we don't want any of our customers to feel like we were unclear about the bundle on our sales page. This is why we share about the Download Access Pass no less than 3 times on the page from bottom to top. 1x In VAULT Membership Info near the top of the page in the main bundle. 2x in the area with the title Around the clock streaming access. 1x in the FAQ under “How long do I have access to stream and download?” We work hard to be very clear with all the information on our sales page. We also show the Download Access Pass on the checkout page above the checkout button with an image, more full description and a dedicated area to make 100% sure customers know about it before placing their order. We have worked hard to make this change very clear and obvious but would welcome any constructive and helpful feedback on how we can improve here and glad to consider it. Glad to share the why behind this change as well in case helpful. In light of increasing costs, we’ve made adjustments to our offerings to ensure customers are still able to purchase or main bundle - worth more than $2,000 on it’s own, - for less than $100. In order to do this, we had to introduced a new pricing model that separates standard streaming from premium Download Access but still allows all customers access to training materials, along with practice files when relevant. This change allows us to keep our core offering affordable for everyone. It also provides an option for those who prefer to stream content exclusively, so they don’t pay for access they don’t need. We’re committed to enhancing our platform and content continually. This change will help us do just that, ensuring you receive the best educational experience possible. Should you have any questions or need further information, please don’t hesitate to contact our customer support team. We’re here to help and ensure you have an exceptional experience. Thank you for your continued support. We look forward to continuing to serve you and make your learning journey even more enriching. Warm regards, Griffin 5DayDeal Support Team

Reply from 5DayDeal· Oct 17, 2023

Hi RT Woolley. Thanks for sharing your experience here. As I have done multiple time via email I just want to reiterate how sorry I am for this customer experience that does not meet our expectations or yours. I hope the amends we have have made via email have gone a long way to show this is not a normal customer experience or one that we find acceptable. We are also working with our customer support agent on this issue and are doing a refresh on training they had 2+ years ago on making sure to thoroughly read the emails and reply to address all questions and concerns. I wish you all the best and hope that now or soon in the future we can earn an updated review with a better rating. Griffin

Reply from 5DayDeal· Jun 19, 2023

Thanks so much Claudiu! We appreciate it!