AC InfinityReviews on record for acinfinity.com

Spectron 3 camera not good constant stutter on live view disconnect problems Video qaulity good Hyperlapse dont save My £25 tapo camera was better than this apart from the footage Oh and night mode doesnt auto kick in. Update the camera? make smooth live view and auto night mode when light goes off and all is good

So I’ve been buying from Ac Infinity for years now and nothing but exceptional products. I’ve had one issue in 4 years and Jose helped with that issue and quickly resolved it. Woke up today with an issue and went to bed with a resolution. Thank you Ac Infinity. You have exceeded my expectations and I plan on spreading the word consistently of your great products and great customer service. Thanks

I am very happy with AC Infinity their products have worked great for me from inline fans,clip on fans to my 4x8 tent and so many other things. If I have had a problem Nick or one of the other employees have taken care of me and replaced it. I also like how AC Infinity packs all their products you can tell they have pride in what we are receiving so hats off to you. I will continue to purchase from AC Infinity all products that I am looking for that they offer. Thank You .

Great Product!! Superb Customer service!! Highly Recommend!!

Lauren was quick to respond to my issues. Her explanation of my available options was clear. My issues were resolved in a few day. The experience was exceptional. Will continue to do business with AC Infinity.

When the exhaust fan with ai+ controller is working, it does a good job of keeping your environment stable. However, that being said I absolutely CAN NOT recommend it anyone. App and software glitches cause the fan to just simply stop working. Unless you are monitoring it like a hawk and catch it in time, your whole harvest will be ruined. Twice now during crucial flowering time my fan just decided to turn itself off. If I hadn't noticed it temps woul have easily risen to critical levels. At first I was able to program triggers through the app. When that malfunctioned I was only able to turn the fan on, off, and increase or decrease speed. It still works to bring in fresh air to your tent but all other functions are not usable. The controller itself will freeze and not allow you to use the interface. Overall I'm highly disappointed and I CAN NOT and WILL NOT recommend ac infinity gear to anyone.

Top notch as always from the products to the Support and the customer service.

Review Rating: ⭐☆☆☆☆ (0/5 Stars if I could) The Fact-Based Complaint Narrative: "I am filing a formal corporate complaint against AC Infinity due to a combination of catastrophic product manufacturing failures, household safety hazards, and an absolute failure to resolve a major merchant billing error. I experienced a severe technical glitch within their smart device application interface that completely hid active device port channels from my mobile view, locking me out of controlling my own hardware. During this system lockout, the physical top-beam support weld on their grow tent completely SNAPPED under a normal, standard equipment load. A heavy steel-core carbon filter came crashing down, violently striking my leg on the way down and leaving me deeply bruised, before flattening my plant canopy and killing my premium genetics instantly. Had this metal filter fallen slightly to the left, it would have sheared through live electrical lines, creating an immediate, catastrophic electrical fire hazard in a home where my child sleeps. Following this severe safety failure, their customer support network completely ghosted my service tickets. I was passed around by phone agents named Trevor, Kenny, and Nicklas who actively dodged accountability, gave false product specifications, and outright lied on recorded service lines. Furthermore, during this ordeal, their billing portal experienced an unauthorized transaction glitch that hit my checking account with a massive, erroneous high-dollar overcharge that left my family financially stranded during a highly difficult week. Because the merchant completely failed to answer their service lines or reverse their billing loop error, I have been forced to take the hard documentation to my bank's fraud division to launch an intensive merchant dispute investigation to freeze their payments and claw back my cash. I am demanding a full, immediate corporate audit of this transaction, a complete refund of all erroneous overcharges, and a formal review of their structural welding safety protocols before their defective hardware causes a house fire."