adjoe.ioReviews on record for adjoe.io

Very poor. If you have a problem with a game you are directed to the chatbot which has three pre/programmed answers that are totally unhelpful. This is the third of their games I have had problems with. Avoid

Twice the screwed me out of rewards. They have given me low level rewards but if you put the effort into a higher reward they tell you there’s a problem with the tracking and they can’t do anything. They should be shut down. This isn’t a legitimate company.

adjoe est une grosse arnaque, hélas.

Adjoe runs offer walls on Sezzle and maybe other platforms too, but my experience is with the Sezzle Arcade and point system. They allow games like Fish of Fortune to change the payout milestones as soon as you hit the level, disconnecting you from the game and updating your offer wall to higher levels before letting you play again, essentially scamming customers from earned payouts. Furthermore, some apps will properly track your progress on the earlier level milestones and give smaller payouts, but not the higher levels after spending many hours (and sometimes even real life cash via in app purchases) grinding out higher tier offer wall milestones. This should be considered fraud, but they hide behind arbitration clauses protecting them from judicial review or class action lawsuits. In short, adjoe is not a legitimate company, but one that profits off defrauding customers with the allure of higher tier payouts that will stop tracking your progress or update the level to a higher level milestone as soon as you reach the level or milestone for payout. Games I experienced this with: Fish of Fortune, Dice Rolls. Would require screenshots of original offer wall terms before they changed it to higher levels to get payout and likely a small claims court lawsuit. Other games that dropped tracking and required extensive customer service requests and I still haven't received payout: Raid Shadow Legends, Tactilus (both games by plarium).

cannot recommend adjoe based on my experience. I've completed multiple game offers exactly as required, only to have rewards denied because they claim they "did not receive the necessary tracking information." Every support ticket has resulted in the same generic copy-and-paste response, regardless of the evidence provided, and requests for escalation or manual review have been refused. As a user, I have no control over whether adjoe's tracking system communicates correctly with a game. If the tracking fails due to issues between adjoe and the game developer, customers who completed the advertised requirements should not be the ones bearing the loss. The most disappointing part is the lack of meaningful customer support. Rather than investigating individual cases, I repeatedly received template replies stating the decision was final, with no explanation of what actually happened and no opportunity for an independent review. If you're considering spending significant time completing game offers, be aware that if tracking fails, you may have no practical way to recover the rewards you earned, even if you can demonstrate that you completed the requirements. This review reflects my personal experience after multiple denied reward claims and repeated unsuccessful attempts to resolve them through customer support.

Adjoe is using automated bots to falsely ban users who actually put time and effort into their offers. I reached level 2143 in a game, strictly within the time limit (3 days remaining). Instead of rewarding me for my massive time investment, they flagged my account and blocked me. Your automated support sent a generic template instead of checking my real playtime logs. This is fraud and theft of my time. Review my case manually and fix this! Thank you so much for stealing my hard-earned money – €42.02 and €31.56, which is €73.58 in total. I spent weeks of my time on your app, and this is how you treat honest users. Thank you so much for stealing my hard-earned money – €42.02 and €31.56, which is €73.58 in total. I spent weeks of my time on your app, and this is how you treat honest users.

Disorganised company, bad service.

Rubbish, customer service is no existent, they are rude and unwilling to help. I sent proof that id done everything my end, they blame a technical glitch, say its nothing to do with them and accept no liability, no apology no attempt at a resolution, nothing. Avoid avoid avoid, companies with poor customer service are a big no from me, you get no where without your customers so try treating them with some respect.