www.aerovac.comReviews on record for aerovac.com

DO NOT BUY! I ordered this product as a Christmas gift. After receiving it I felt it was not what i expected so returned it. I returned it December 20th. I had to pay the shipping over 20.00 and sent the company tracking information. As of Feb 20th I still have not received a refund. I have sent them multiple emails and they don’t even respond.

DO NOT BUY FROM THIS COMPANY UNLESS YOU ARE 100% CERTAIN YOU WILL BE KEEPING THE PRODUCT! I purchased the AeroVac as a gift and it arrived late, so I did not open it nor even break the plastic exterior coating/wrapping. I shipped the product back at my own expense per AeroVac's direction ($28 USD shipping from Chicago, IL to Dallas, TX) via UPS to the return address Customer Service provided to me (tracking number 1ZJ7351R0310895658). Five emails to Customer Service and 32 days later since the returned product was received and signed for at the AeroVac shipping dock, I still have not received a credit on my credit card. DO NOT BUY FROM THIS COMPANY AS THEY WILL NOT REFUND YOUR MONEY IN THE EVENT OF A FLAWLESS RETURNED PRODUCT!

BUYER BEWARE! I wish I had read all these reviews before ordering. I went back and forth with their “customer service” and finally just did a charge back on my visa.

Beautiful design, shoddy power switch that broke the second time I used it, and the absolute worst customer care. The vacuum was a gift but Arrovac wanted receipts which I did not have and could not get) and we went back and forth for six months before I gave up. DO NOT BUY THIS unless you want a useless, elegant statue.

I would give NEGATIVE 5 stars!!!! Complete piece of garbage! What a horrible useless product. Weak suction and short battery charge. I tried to return it following all their requirement’s and now they won’t even answer my emails! I’m going to write the better business bureau!

Disgusting company! They are frauds! They sell a toy vacuum with no suction and then don’t allow returns!!!

DO NOT BUY FROM THIS COMPANY The product doesn't have enough suction to vacuum my car. The button keeps shutting off as it is right where you have to hold the device to use it. Bad design and poor suction. Returned the product after weeks of asking them where to send it. They received the item via UPS but after 5 weeks still have not received a refund. Keep getting the run around. Customer service is horrible.

DO NOT DO BUSINESS WITH THIS COMPANY! This company is as bad as bad gets. After promising that my purchase would be here well before Christmas, it was very apparent that they would not come through. I cancelled the order on two separate occasions only to get some email two weeks later stating the they had to fulfill the order for some reason for me to cancel and return it. After receiving the product 3 weeks after canceling the order, I was told that I had to pay the shipping to return it back to them. An absolute Nightmare of a Company.