American Plus MovingReviews on record for americanplusmoving.com

Baby should be in prison

I had been looking for a storage facility online for hours before I came across American Plus Moving. My problems were quickly fixed once I called them. The movers and Max were both really helpful.

This was the worst moving experience I've ever had. Multiple people at the company openly lied about their terms. This is a broker that connects you with an actual mover on both ends. The moving company they connected us with to pack our things was terrible as well. The lead mover showed up to our apartment and immediately demanded a bribe on the side so he wouldn't say that our move was overweight (even though American Plus told us we should overestimate our shipment in advance - we already overestimated how much weight and space we would need). After we told the mover that we were sure we would have enough space on the truck, he began to shout at my wife and argue with her.

STAY AWAY FROM THIS MOVING COMPANY!!! These people do not answer calls. They don’t tell you that multiple moving companies will move your belongings. They loss and damage everything I owned. Do not use them!!! I cried literally for months because of my loss of valuable things I cannot get back that was pass down from my family. They are rude, they treat your complaints as if it is your personal issue and not theirs. They lie about protection coverage. PLEASE TAKE MY WORDS SERIOUSLY DO NOT USE THIS COMPANY!!!

They were amazing! Great experience, I strongly recommend this company.

These guys are SMOOTH and GOOD MOVERS, from the phones to the maneuvering and transport of furniture. Always a pleasure to work with. We've used them several times for office moves, and today they took care of a small move with customary competence and friendliness.

Very efficient and professional! Thanks for moving me to my brand new home!

If I could give them zero stars. Run! DO NOT go with this company. They are brokers not movers. The one positive I can say that the movers that did the actual moving of my stuff were polite and responsive and none of my stuff was missing or broken. But American Plus is complete garbage. The first thing they did was quote me a price they had no intention of honoring and knew that. They essentially wait until the last possible moment to go over your inventory so that YOU HAVE no choice but to go with them. I was quoted around $3500, the final cost came out close to $8000. However that's not the major issue. The major issue is that they FLAT OUT STOLE $2000 from me. I had to make yet another down payment and the zelle transaction did not go through originally so an ACH payment was made. I was assured that if the zelle transaction did go through i'd receive a refund. Well I kept being assured of that till it was too late for my bank to recall the zelle transaction and once that happened they suddenly stopped answering their phones and emails and are completely unresponsive so now I have to involve legal representation. I cannot stress this enough DO NOT USE THIS COMPANY!!!!!! Once they have your money they will stop responding to you. I've dealt with moving companies before I cannot stress that they are the absolute worst and need to be put out of business.