Ariens Co.Reviews on record for ariens.com

The Ariens Classic 24-inch snow blower is a great machine that delivers excellent performance and reliability. The 208 cc engine has plenty of power to handle heavy snow, and the two-stage design makes clearing the driveway and walkways much easier. The electric start is a great feature, making it convenient to get started on cold winter mornings. It feels solidly built, is easy to operate, and provides good control while clearing snow. Overall, it's a dependable, well-built snow blower that offers great value for the money. I would definitely recommend it to anyone looking for a reliable machine to get through the winter.

AVOID !!! Ariens snowblowers with EFI. They have defective electric fuel pumps when purchased new. Impossible to phone anyone at Ariens for warranty claims. Takes forever to get parts in the winter season. Save your money and frustration and buy from another manufacturer.

I had to pay shipping three times because your website said it would fit my snow blower and it didn't

I purchased this "deluxe" snowblower 4.5 years ago, but it has been a major disappointment. Out of the 18 snowfalls we’ve had since then, it has only functioned 8 times. During the most recent failure, the propulsion system gave out. My dealer confirmed the belt snapped due to a manufacturing defect. Despite this clear evidence, the company refused to stand behind their product. Because of this lack of accountability, my next snowblower will definitely not be an Ariens.

We purchased an Ariens kraken snowblower. We sold a perfectly fine working john deere snowblower because i had a stroke that caused arm and side issues and I wanted a machine that turns easier. $7500. Later and its been rough going getting parts under warranty for a new Ariens snowblower. The starter acted up from day one and would never work. Took about four months to get a starter. It's now spring. The bar light on the front only half lights up. Waiting months to get that. The dealership can't get the parts for Ariens. Do not buy an Ariens product. If it fails, you cannot get parts under warranty or if you offer to pay for them yourself.

worst customer service I've ever seen in my life. I purchased a snowblower at local Rona and the previous owner had registered it and returned it because the piece of garbage that he bought wouldn't start then I purchased it and now ariens it's saying that they can't transfer the warranty and I have a receipt of purchase on a brand new machine. I'm not sure how these guys are highly rated. It's probably the worst customer service I've ever experienced in my life

Apparently, the company business model is to sell their products through retailers, but only service them through authorized dealers. I've been unable to contact the company itself directly by telephone, only a company called Hardware Plus who claims that they sell Ariens products but who could not put me in touch with the actual company. Our old snowblowers were OK, but I will never buy another one from Ariens. There are plenty of other companies out there making good products who deserve my business.

Wow. Bought a 24” snowthrower from northern tool in Minnesota. Filled it with gas and it idled out of control. So then We had to bring a brand new machine in to a repair dealer because northern tool couldn’t fix it. The repair dealer took another month to fix a brand new machine that ended up having a bad governor. Again it is a never used machine. Of course Ariens paid but what a terrible system if they don’t bother to test their outgoing products. Never Ariens again for us. Beware