AGS HostingReviews on record for arkgameserverhosting.com

AGS is one of the worst, if not the worst, game hosting providers. Technically incompetent and dishonest. They do not understand how the various game servers actually work, and PayPal had to force judgement against AGS for what was clearly a warranted and proper refund. I warn you. You will not be able to tolerate their server hosting, and your money will be wasted.

Well starting with my first day no email as to account set up or anything so I opened a ticked , lots of response for the ticked so the support personnel were very good. But somehow their email were not being sent or getting through to me I checked everything I could from my end blocked spam folder everything. So I decided to cancel the service. Well now that it was forwarded to accounts Dead silence I have to use their ticket system to communicate and even that has no replies. Not sure if they are fly by night or just having issues. USE CAUTION dealing this these folks! Instead of dealing with the issues I get this: "If you are willing to remove the review I can then do a full refund for you. Kind Regards," name withheld for privacy I cancelled prior to their guarantee window and they want to force me to remove the negative review. Ask yourself this How many others have they done this to, so as to keep their rating higher?

I recently purchased a multi server service through AGS hosting and even though I have many years of experience in setting up Ark dedicated servers, I did run into a few issues along the way. I was attempting to set up an API mod and was unable to upload a certain file. At the time I didn't know this was due to restrictions of access that had to be lifted, but I submitted a support ticket and was happily surprised that it was answered almost instantly. John Knight quickly resolved my issue and activated the permissions needed to continue the process I was in. He was very prompt and knowledgeable. Overall a fantastic experience and I am very pleased with the support that this server host has provided thus far.

the server was lagging that change our IP 3 time.... and no effect. Every time that said that new mashing was set up wrong and we need a new one.

Server performance is incredible, never had a single issue regarding ping or FPS and I run weekly events for 100+ players on Rust (packed with PvP). Control panel is easy to use once you get comfortable with it and the pricing is good, definitely recommend.

Great Hosting and knowledgable staff

I was interested in getting the game changed on my server, I was contacted by Rylan via the AGS Support System, They were polite and cordial, they helped me know my options and potential fees that I might incur. Once I asked to go ahead, the changes were made within 10 minutes which is amazing to me. I'd highly recommend the services provided here.

I had problems to connect to the server. But I used the Tiket system and got the first text back in under 3 minuts, wich was really helpfull. The suport people where really nice and could help me through my problems in no time.