ASE ProtectionReviews on record for aseprotection.com

ABSOLUTELY A FULL BLOWN SCAM !!!! they take your money and you're just screwed. Read the reviews of these thieves. They don't deserve a 1 star, its just the lowest offering.

I paid $2,000 for their top end warranty without any deductible. According to my Lexus dealer (Lexus of Valencia) repair shop I needed $3800 in repairs for new struts, ball joints, and control arms. They offered $600 to do the repairs. After months of dealing with them I finally accepted their payment. It took two months to get their payment. I contracted the California Insurance Commissioner to file a complaint. The commissioner's office said they are banded from California and they have Cease and Desist order against them in California. Then they terminated my warranty that had three years left on it. These people a crooks.

They don't actually provide you with any warranty. They don't answer any email or calls. We paid $2,990. for their "Total Blue Shield" plan but they cannot be reached. I have filed complaints with the BBB and they too could not get a response. I have also filed with the federal trade commission, IC3 and attorney general of Delaware. They don't seem to care.

How about: approving a claim, and never sending check . They know your number and cut you off 4x in row after holding for 30 minutes They lie, lie lie

As everyone is stating, they do not respond when you call or contact them online. I am amazed that they have been getting away with this/ Even my repair company is having the same problem. I'm going to check to see if there is a class action suit on them. If not, I will be inquiring!

TOTAL SCAM COMPANY! BUYER BEWARE! Look at the other 1 star reviews - Same thing happened to me. This company won't return calls, emails & have completely ghosted me after I followed protocol to get a claim paid (they were only going to cover 1/2 of the amount of the total repair cost too - which I had to pay out of pocket & ASE would 'reimburse' me). I sent repeated emails & left several voicemails. If you look at the few '5 star' reviews, they seem totally fake to me. Real customers don't tell their experiences like that. I think it was fake reviews in an effort to not have all 1 stars from real people dealing with this SCAM COMPANY! I did research & found a Cease & Desist order in Florida - whereby this company is banned from doing business there. This company should be banned from doing business in all states! Total scam!

Horrible company. Won't pay approved claim and claim number has need issued. All appropriate paperwork submitted. No response to a month's worth of emails and voice mails.

They would not replace my water pump. The reason they said was I didn’t have my car tuned up at 100,000 miles even though it only had 107,000 miles. They try to pick everything apart, including your cabin air filter. If it’s not replaced the deny the claim. The Second claim the engine had to be replaced and they denied that because they said it overheated from the water pump before when it failed. A car barely overheated and never even went to the red zone. But still they denied the claim. I am taking them to arbitration. The only problem is they hire the arbitration company and looking at their record they side 90% with ASE because that’s who they’re getting paid by. This is my opinion of them. When you call, it always goes to voicemail to a William Porter. I have left over two dozen messages and not a single one has been returned by phone call, text, or email. I believe this is just a fictitious person. When you do get somebody usually even put on hold for one to two hours And when you ask them what’s going on, they can never give you the whole story or what has to be done. They always say their mechanics are still looking at the paperwork. They’re not worried about what the paperwork says. They’re just looking to see how they can get out of it. This again is my opinion.