Assurity Life Insurance CompanyReviews on record for assurity.com

Stay far, far away from Assurity Life Insurance Company. They are extremely rude, and their name is an absolute joke. I bought critical illness protection from them and faithfully paid my premiums for years. But the moment you reach senior age, they penalize you. They slash your coverage right in half just because you got older—completely ignoring all the money you poured into their pockets for years. You pay in good faith, and in the end, you get screwed. Their customer service is terrible, and they have zero respect for loyal, aging policyholders. Do yourself a favor, protect your hard-earned money, and look elsewhere for coverage.

Quoted a life insurance policy amount of $580.., Offered return of premium at the end of a 15 year term. Canceled my insurance in place to change to them to save $200 a month and get return of premium option. Told later it was not available. Then the rate changed to 1800 per month. More than my mortgage. I am in excellent health. Retired from the army. They switch the rate at the last minute to $1,800 per month. Bad Business, Bait and switch. I have my health printout I am green in every area but one cholesterol that is slightly in the red. I went back to Transamerica. Dont Trust Assurity. Dishonest business practices. Their Word is NO GOOD. Dont be like me and waste your time with them. P. Bennett Atlanta, GA

This company canceled my disability insurance and the claim within a week of getting my first check...after 6 months. I wouldn't trust them with your financial security.

Filed a claim with supporting letters from two healthcare providers, Assurity denied claim due to their unsupported opinion of when injury happened even though diagnostic tests and provider's opinions stated it was during time of active policy. Their agents repeatedly made contradictions with statements and misleading information that always resulted in denials. Very poor communication skills and understanding of their own policy details. Very unsatisfied and would not recommend to friends or family.

My mom has been waiting since Friday (it’s Tuesday now) for a call or email back regarding a loan against her life policy and nothing. They don’t answer the phone and don’t return the call when you option for that! Why is this? They have no problem taking the money! We need a call or email back what comes next!

I have been on the phone on hold for over an hour (Tim Kron 2035009993) Please call me for my opinion of this company-All the reviews I have read say it's a scam and I now will agree. Still on hold as we speak....

I've been with this company for about 20 years now. I have my life insurance through them I use to be able to go in on my phone and make a payment. For some reason they've stopped that unless your on a computer. Right this minute I have been on hold for 1 hour trying to make a payment. This happens every month. I'm sick of this shit. They let you leave a call back number but the ringer on my phone doesn't work so I have no choice but to wait. This is totally ridiculous. If you say anything to them they get defensive with you like it isn't their fault you had your wait. I've read alot of reviews on here that say they don't pay out on death benefits but they frigging better pay my boys if something happens to me. I'm going to leave a note in my will that says if they don't want to pay it or give them the run-around I want them to sue them for the money. And believe me my boys are ruthless and they will definitely do this. Hopefully this won't happen though.

Will happily take your money for 35 years but when you need to surrender policy they are as un helpful as possible....oh, but polite about it. DO NOT waste your hard earned money with this company.