Filed
unfortunately azizisearch is not reliable
so I was about to buy this Azizi search script, because it sounded frankly promising but : - first thing first if you go on their shop and try to buy the pro version, you will be redirected to a blank page (hopefully I didn't go further). - most importantly, after doing some research I found that the company Azizisearch LTD was dissolved in 2021, initially settled in England, this company moved to a virtual office in the USA (but the records I found about the owner show they are living in Morroco) - do your own research about this business, it is easy to find their records on the official sites about Azizi Search Ltd - now to be fair, I need to mention that I wrote (several times) to their support and to the email of the former owner for clarification, I would review my review in case they'd clarify their situation and fix the download problem on their site. - I doubt any action will be taken from them since they have not answered their messages since 2019 - and last word: their site is deposed for 2013 2024, I doubt it'll still be online in 2025. Note I would gladly provide proof of research done for this business if Trustpilot asks me to. don't waste your money
Filed by Stephane
Reply from Azizisearch· Feb 12, 2024
Dear Stephane, We appreciate you taking the time to share your feedback with us. We're sorry to hear about your experience and want to address your concerns. Firstly, we want to clarify that we haven't received any emails from you regarding your inquiries or concerns. We encourage our customers to reach out to us directly at [email protected] for any assistance they may need. Regarding the information you've provided about our company, we would like to emphasize that it's not accurate. Azizi Search LLC is a legitimate business entity, and we are actively operating. Any discrepancies you may have found in your research are incorrect. As for your attempt to purchase the pro version of our script, we apologize for any inconvenience you encountered. We'll investigate the issue with the blank page redirect immediately to ensure it doesn't happen again. We take customer feedback seriously and strive to provide the best possible experience. We apologize if our response time has been slower than expected. Rest assured, we are committed to addressing any outstanding inquiries promptly. If you have indeed purchased our script and are experiencing difficulties with the download, please reach out to our support team at [email protected], and we'll assist you with the download process. We value your feedback and would appreciate the opportunity to resolve any issues you may have encountered. Please feel free to contact us directly, and we'll do our best to assist you. Sincerely, Azizi Search Team