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Fair
60 reviews on file
B2E Surplus LLCChoose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
Since 2012, B2E Surplus (aka Back To Earth Surplus) buys and sells quality commercial and industrial surplus equipment and supply. This includes (but is not limited to) IT, laboratory, manufacturing, material handling, MRO/industrial supply, test equipment, professional tools, and more. We are dedicated to running an environmentally and socially conscious company.Because Back To Earth Surplus operate within the “surplus” market, we are able to offer our new and used products at approximately 30%-70% the list price.Express shipping solutions are available for anyone in need of an in-stock product. Back To Earth Surplus can process most any urgent order same day, if the order is placed before 5PM (Arizona Time). If you’re in need, please call us immediately at (480) 226-4551.We are located in the USA and can handle both domestic and international orders.In addition to selling, Back To Earth Surplus actively consigns and purchases surplus product. We purchase anything from a small bearing, to large manufacturing equipment - from anywhere around the world. If you have commercial or industrial products you’re looking to sell, please call or email.If you have any additional questions, please do not hesitate to call or email.
Register summary for B2E Surplus LLC (b2esurplus.
Same department
The docket
60 published reviews on file
Filed
Customer communications is slacking. One email for confirmation and left a couple voicemails and no answers. We need the part urgently for a building on university campus. I NEED to know where the parts are and shipping confirmation! And TRACKING number!
Filed by Trevor D.
Filed
this seems to be the only way anyone at this company responds to anything. They emailed me yesterday saying they would get my parts in the mail but now once again won't respond. I NEED to know where the parts are and shipping confirmation! And TRACKING number!
Filed by Dana
Filed
Order 3 of one product received 1 and finally got someone to email me back….said the rest were sent on Monday last week it’s now wed of the following week. I was to they’d get me a tracking number still NOTHING! Do not buy from here! No one answers the phone or calls back and no response after multiple emails! TERRIBLE service!
Filed by Dana
Reply from B2E Surplus LLC· Sep 23, 2026
Thank you for leaving a review. I would like to apologize for the experience you had with us. We are always trying to keep accurate stock and keep on top of any issues that arise. And always trying to improve our service. We located this issue and have emailed you and are working to resolve it. I apologize for the shipping error. These will be shipped immediately, as confirmed by the customer today. We fill several thousand orders monthly, and rarely receive reviews. We always do our best to take care of any issues as they occur. If there's anything further we can do for you, please let us know.
Filed
We've worked with B2E Surplus for quite some time and have consistently had a great experience. They are responsive, knowledgeable, and easy to work with. Great communication and service. Highly recommend!
Filed by Jessica
Filed
Great communication, pleasure to do businnes with B2E Surplus!
Filed by Nick
Filed
DO NOT order from this company. We placed an online order on August 4. They charged our credit card right away. We received an order confirmation, but to this day (September 1) we have not received anything. We have contacted them over 30 times via email, text, and phone messages, and we have had ZERO contact from them. At this point I'm assuming they have taken our money and run. They are obviously not a legitimate company to order from. Advice to others - Stay Away.
Filed by BR
Reply from B2E Surplus LLC· Sep 2, 2026
Thank you for leaving a review. I would like to apologize for the experience you had with us. We are always trying to keep accurate stock and keep on top of any issues that arise. And always trying to improve our service. A refund has been issued for this order. We fill several thousand orders monthly, and rarely receive reviews. We always do our best to take care of any issues as they occur. If there's anything further we can do for you, please let us know.
Filed
Great communication and products!
Filed by Florida Industrial S.
Filed
Great company to do business with and would highly recommend. Great communication and great customer. Will definitely do business together again.
Filed by Mark P.
