BagbyReviews on record for bagby.co

I bought 2 clocks. One immediately didn't work and they replaced it. Now, after a year, another one is not working - stops randomly or slows down after setting the alarm. They won't replace it and offered 40% off another one. For $42 they should work forever, especially if they're trying to be environmental. Going in the trash. I had a plastic Sekio for 20 years before I lost it in a move. Not one problem!

I appreciate the honest look at technology Bagby offers and how it affects our lives. Also, I appreciate the quick response from the customer service! Overall a great experience!

First of all, the clock is an amazing product- something I have been looking for 40 years - non electric clock that is silent & looks good & is not plastic ! On top of that, they are a small business with outstanding customer service- I had a last minute change to my order & they handled it seamlessly and very personably & orders shipped expediently. I felt very attended to by a kind human. Buy clocks for all your friends!!! It really is healthier for all. And these guys provide best health sanity products (Keep AI out of the bedroom…) Thanks!

Outstanding customer service. I highly recommend Bagby!

Bagby customer support helped to manage the claims process and reship my order after my order was damaged in the shipping process with USPS. My new items are now on their way again. Looking forward to my new clocks!

The clock I initially received arrived broken. The seller immediately sent out a replacement, and the second clock is perfect! I dinged one star off the quality fort the broken one, but am hoping the new clock will last a long time. It’s just the right size for my bathroom counter, and I love the style. It’s hard to find a black clock that isn’t plastic, so I was really happy to find this. Customer service from this shop is excellent! Will definitely order from them again. Highly recommend !

Here is my story - buyer beware! I have a clock I bought in July and stopped working in August. I emailed support 3 times and heard nothing. So I used the online form, twice, and still nothing. I even opened a complaint with the BBB and heard nothing. I even used Facebook Messenger and contacted them with no reply. Additionally, I posted a 1 star review on their website and heard nothing. I even attended a webinar and asked in the Q&A for some assistance and was ignored AGAIN! Absolutely unacceptable.

This is the first product that I have purchased from Bagby and it is absolutely top notch quality. It was worked perfectly, looks very nice in the room and the people who are available to answer questions are professional and courteous. I would strongly recommend this company.