BetterVetReviews on record for bettervet.com

BetterVet prescribed GenOne Spray for my cat. The pharmacy/veterinary prescription label was placed directly over the manufacturer’s labeling on the bottle. I later peeled off the prescription label and discovered that the hidden manufacturer labeling stated that the product was for dogs only. I was never made aware that this was a dog-labeled medication being prescribed for my cat, nor was I adequately warned about the risk of another cat grooming or ingesting the medication. After my other cat, Mickey, groomed the treated cat, he developed drooling and vomiting shortly afterward. I am requesting that this incident be reviewed, including the decision to prescribe this medication for a cat, the instructions and warnings I was given, and why the prescription label was placed over wording identifying the product as being for dogs only. I am concerned that similar labeling or prescribing practices could put other cats at risk.

Great knowledgable staff and fair prices

Dr. Steve and Chris in Florida couldn't care less about your pet. Be forewarned. They care more about vacations, and days off work, instead of providing medical care. Besides the prices being hyper-inflated, my cat ended up at the vet hospital due to their neglect. Never again.

I would've given it a 5 when it was BetterVet, now that it is bought out, everything is awful. No way to contact anyone. They still keep charging me monthly. They don't fill my pet scripts. Now, they dot even offer appts in my area and no easy way to cancel without calling my credit card. Awful merger experience with "the vets".

It was just great to have someone come to me and help me to take care of my cat Aubrey! They were very helpful. It’s just great to know that there are other people out there that do care!

Fabulous and knowledgeable! Baker saw Dr. Ann Sidley and her technician and I couldn't have asked for a better experience. Doctor Sidley had more knowledge than my regular vet and I could tell she truly cared as she assessed Baker's health. Both were tender and patient with my old guy; I couldn't have asked for more. 10 Stars.

Dr. Coughlin and Catie the Vet Tech were fantastic! They took the time to talk with me about Lily's history and talked me through any concerns. Lily is a bit skittish as a rescue, but they were patient and able to get all her shots and microchip taken care of quickly without too much stress on her. The medication that they gave me to heal her eye worked wonders and Lily is feeling much better. I will definitely use Better Vet again!

STAY AWAY!! BEWARE !!! RUN!!! As a disabled veteran I feel like I deserve honesty and that’s what I used to get before they merged with another company. I was on a family plan that was $19/month for unlimited appointments and it made it so there was $0 for travel when vet comes to our house. now that they merged they are telling me they are canceling my plan and I have to pay $59/ month for 6 visits. this is a scam! they went from an amazing company with great people working there to a bunch of rude people who outsource their operators to India where you can barely understand them while they bend you over and tell you how nice they are while screwing you out of massive amounts of money. before this happened I brought 5 people with me to this com-any and now we are all leaving. Save your money and run away.