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Beyond MenuReviews on record for beyondmenu.com

Takeaway
115 Perimeter Center Place, Atlanta, Georgia

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Rating on file

2.7/ 5

Inadequate

71 reviews on file

Beyond Menu2.7Inadequate

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The entry for Beyond Menu

Beyond Menu helps independent restaurants get found online, get chosen by hungry diners, and turn first-time customers into regulars.Running a restaurant is hard work. The digital side shouldn't make it harder. Most owners don't have time to manage online ordering, review responses, Google listings, and marketing campaigns on top of everything else. Other delivery apps take a cut of every order and put their brand between restaurants and their customers. Beyond Menu takes a different approach.We give restaurants their own direct online ordering, so owners keep more of every sale and stay connected to the people they serve. Our AI upsell technology helps increase order values naturally, suggesting items diners actually want. We manage reviews, optimize menu descriptions, and keep Google Business Profiles accurate and up to date, so restaurants show up when nearby diners search for their next meal. Loyalty programs and email and SMS campaigns bring customers back again and again.Everything works together. Ordering feeds reviews. Reviews feed visibility. Visibility feeds orders. Owners see it all from one simple app, without needing to be tech experts.For diners, Beyond Menu is a straightforward way to order from local restaurants you love, knowing more of your money goes to the people cooking your food.We win when restaurants win. No confusing pricing, no nickel-and-diming, no fine print. Just a partner that handles the digital details so owners can focus on what they do best: running a great restaurant.

Also known as: beyondmenu.com
Website: beyondmenu.com
Category: Takeaway
Location: Atlanta, Georgia
On file since: 2026

Same department

Also on file in Takeaway

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FiledOct 16, 2026

SCAMMED

One star, and that's generous. Wing Master's own website offers delivery, so I ordered delivery and paid for it, delivery fee included. I even got an email saying my food was "on the way" and out for delivery. It wasn't. The app then claimed I was outside their delivery area, and when I called, the guy on the phone was flat-out rude. He told me they don't deliver at all, blamed the ordering platform instead of taking any responsibility, said my only option was pickup, and then hung up on me while we were still talking. I was stuck working an overnight shift, which is the entire reason I ordered delivery. Instead I got charged for a service they don't even provide, fed fake status updates, and treated like a nuisance for asking where my food was. No apology, no fix, no basic customer service. If a business is going to take your money for delivery, it should at least deliver, or have the decency not to hang up on you when you call about it. Avoid this place. Your money and your time are worth more than this.

Filed by Nick V.

Reply from Beyond Menu· Oct 17, 2026

Hi Nick. Thank you for bringing this to our attention. We sincerely apologize for the stress and confusion this situation caused during your shift. We also received your email regarding this issue, and our team has been investigating it since we first heard from you. Based on our system records, the message you received was triggered because the order had been reassigned to a new driver who could deliver to your address. Our system subsequently showed the order as successfully delivered, which we also confirmed with the restaurant. We have been trying to reach you by email, SMS, and phone to confirm the final outcome and ensure everything was properly resolved, but we have not yet received a response. When you have a moment, please reach out to us at [email protected] or (630) 776-3590. We would appreciate the opportunity to speak with you directly, clarify any remaining concerns, and ensure this matter is fully addressed. Thank you for your time and understanding. Best regards, The Beyond Menu Team

The docket

Reviews filed about Beyond Menu

71 published reviews on file

FiledOct 20, 2026
They will sell your number, and you'll be spam called endlessly
I ordered online using this app, for pick up. It asked for my phone number to order, so I put it in. The next day, I started receiving non-stop back-to-back spam calls, recruiter calls, etc. They haven't stopped for days now. This company will sell your phone number to spam, scam, marketing, and recruiting callers. If you put your real number in, you will start getting non-stop spam calls.
Filed by John
Reply from Beyond Menu· Oct 21, 2026
Hi John. We're sorry to hear about the frustration caused by the unwanted calls you've been receiving. We understand how concerning this can be, especially when it happens shortly after placing an order. However, we want to clarify that Beyond Menu does not sell customers' phone numbers or personal information. We take customer privacy seriously, and protecting the information entrusted to us is important. We understand why the timing of these calls may have led you to this conclusion, but we would appreciate the opportunity to look into your concerns further. Please contact our support team at [email protected] or (630) 776-3590 with details of your order so we can review the matter and assist you accordingly. Regards, The Beyond Menu Team
FiledOct 20, 2026
Best customer services they have.
A very good customer service they have to provide us, which is very rare in USA
Filed by USMAN
Reply from Beyond Menu· Oct 21, 2026
Hi Usman! Thank you for the amazing feedback! Customers like you are the reason we love what we do. We’re grateful for your support and are always here for you at [email protected] or (630) 776-3590 whenever you need us. Best, The Beyond Menu Team
FiledOct 17, 2026
Very good customer service
Very good customer service
Filed by customer
Reply from Beyond Menu· Oct 17, 2026
Hi! We really appreciate you taking the time to share your feedback! It’s wonderful to hear that our team hit the mark for you. We strive to make every interaction as helpful and smooth as possible, and hearing that we succeeded really makes our day. If you ever need a hand with a future order or have any questions, please don't hesitate to reach out to us at [email protected] or (630) 776-3590. We’re always here to help! Thanks again, The Beyond Menu Team
FiledOct 16, 2026
SCAMMED
One star, and that's generous. Wing Master's own website offers delivery, so I ordered delivery and paid for it, delivery fee included. I even got an email saying my food was "on the way" and out for delivery. It wasn't. The app then claimed I was outside their delivery area, and when I called, the guy on the phone was flat-out rude. He told me they don't deliver at all, blamed the ordering platform instead of taking any responsibility, said my only option was pickup, and then hung up on me while we were still talking. I was stuck working an overnight shift, which is the entire reason I ordered delivery. Instead I got charged for a service they don't even provide, fed fake status updates, and treated like a nuisance for asking where my food was. No apology, no fix, no basic customer service. If a business is going to take your money for delivery, it should at least deliver, or have the decency not to hang up on you when you call about it. Avoid this place. Your money and your time are worth more than this.
Filed by Nick V.
Reply from Beyond Menu· Oct 17, 2026
Hi Nick. Thank you for bringing this to our attention. We sincerely apologize for the stress and confusion this situation caused during your shift. We also received your email regarding this issue, and our team has been investigating it since we first heard from you. Based on our system records, the message you received was triggered because the order had been reassigned to a new driver who could deliver to your address. Our system subsequently showed the order as successfully delivered, which we also confirmed with the restaurant. We have been trying to reach you by email, SMS, and phone to confirm the final outcome and ensure everything was properly resolved, but we have not yet received a response. When you have a moment, please reach out to us at [email protected] or (630) 776-3590. We would appreciate the opportunity to speak with you directly, clarify any remaining concerns, and ensure this matter is fully addressed. Thank you for your time and understanding. Best regards, The Beyond Menu Team
FiledOct 11, 2026
Delivery drivers always late & often give the wrong order
Their delivery drivers are consistently worse than any other service. They're always at least 30 minutes late, usually longer. And basically every other order they bungle. Four orders ago, they left it at someone else's house during pouring rain (no clue whose, even though I went out in the downpour to check my closest neighbors porches). Two orders ago they had picked up the wrong order from the restaurant. And this time they gave me someone else's order from a totally different restaurant. Their customer service department sucks, their only recourse is to reorder the food that was already late. Tl;dr: Don't use BeyondMenu unless you LIKE having to call support to complain so that you can get your food at least 2 & 1/2 hours late. Any time I order, I'm rolling the dice that I won't eat until 11. At least this time the restaurant didn't close before the support worker decided to call them to reorder my food.
Filed by Andrew C.
Reply from Beyond Menu· Oct 13, 2026
Hi Andrew, thank you for taking the time to share your experience with us. Your feedback helps us identify areas for improvement and work with our delivery service provider to address these concerns. The issues you described do not meet the standards we strive to uphold, and we understand how frustrating this experience must have been. We would appreciate the opportunity to discuss this further and explore ways to help prevent similar situations in the future. Please feel free to contact us at [email protected] or (630) 776-3590. Best regards, The Beyond Menu Team
FiledOct 9, 2026
They make sure both the customer and…
They make sure both the customer and the restaurant are informed about order
Filed by customer
Reply from Beyond Menu· Oct 10, 2026
Hi! Thank you for your kind words. We believe that clear communication is key to a great experience, so it’s wonderful to hear you appreciate how we keep everyone in the loop. We always aim to make sure both our customers and restaurant partners feel supported throughout the entire process. Your feedback really means a lot to our team. If there’s anything else we can do for you, please don’t hesitate to reach out to us at [email protected] or (630) 776-3590. Thanks again, The Beyond Menu Team
FiledOct 9, 2026
Excellent customer service
Excellent customer service
Filed by Asad Z.
Reply from Beyond Menu· Oct 10, 2026
Hi Asad! Thank you so much for the 5-star rating. We’re thrilled to hear that you had such a positive experience with our customer service team. Providing top-notch support is a huge priority for us, and your kind words are a great boost for everyone here. We look forward to serving you again soon. If there’s ever anything we can do to make your experience even better, feel free to contact us at [email protected] or (630) 776-3590. Best regards, The Beyond Menu Team
FiledOct 8, 2026
With the booster package we have stable…
With the booster package we have stable revenue of 3500 from Beyond Menu
Filed by Mohammad S.
Reply from Beyond Menu· Oct 8, 2026
Hi Mohammad! Thank you so much for sharing your success! We're thrilled to see those numbers and even happier that the booster package is making a real difference for your restaurant. Our goal is always to help our partners thrive, so hearing this really makes our day. If there’s anything else we can do to support your growth, please reach out to us at [email protected] or (630) 776-3590. Thank you! The Beyond Menu Team

Beyond MenuReviews on record for beyondmenu.com

Reviews by star

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The entry for Beyond Menu

Also on file in Takeaway

Thalimart

Germanshop24

Wiens Wagyu

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Beyond MenuReviews on record for beyondmenu.com

Reviews by star

Ratings by aspect

Reviews filed about Beyond Menu

They will sell your number, and you'll be spam called endlessly

Best customer services they have.

Very good customer service

SCAMMED

Delivery drivers always late & often give the wrong order

They make sure both the customer and…

Excellent customer service

With the booster package we have stable…

The entry for Beyond Menu

Also on file in Takeaway

Thalimart

Germanshop24

Wiens Wagyu

Balkanfresh

Reviews filed about Beyond Menu

They will sell your number, and you'll be spam called endlessly

Best customer services they have.

Very good customer service

SCAMMED

Delivery drivers always late & often give the wrong order

They make sure both the customer and…

Excellent customer service

With the booster package we have stable…