BirdiepolosReviews on record for birdiepolos.com

High quality shirt! Customer service was terrific. Contacted them for a mistake I’d made in my order and they were beyond helpful.

Total fraud....send wrong size....lie about delivering product...just steal you money. Do not use this company.

Order took 4 weeks to arrive from china. Terrible quality, bought what was supposed to be a funny cat print with a middle finger and the print is so horrible you can’t even tell what it is. Great concept, terrible execution of a company trying to make stuff too cheap.

I was very satisfied with my order, but I accidentally ordered the wrong size shirt. They were easy to communicate with concerning this and completely sent me a new shirt in the right size. This is above and beyond expected. Thank you for your kind service.

Ordered a polo on 9/15/26. Product was held up in shipping and I never received it. To their credit, Birdiepolos did offer a refund and to reship the item at no charge. Hopefully, the item arrives as expected. Kudos to Birdiepolos for making the effort to correct the situation.

I placed my original order for one ladies golf polo and after a week or so of not receiving any confirmation, I thought perhaps my order didn't go through. I went ahead and placed another order for the same item, but quickly realized that the first order had been charged on one of my credit cards. I then attempted to contact Customer Service via email to cancel my second order, which was definitely less than 24 hours. The refund policy shows 100% within 24 hours. However, BirdiePolos has refused my request for the second order cancellation, saying they had already sent the item to production even though I notified them within 24 hours. Now I have two of the same polos and was merely attempting to get the refund for the duplicate order. I am frustrated that there is no customer service representative that you can call and reach out to; they merely communicate (limited at best) via email. I have yet to hear back from their customer service team after multiple follow-up emails from their original response where they stated I could not receive a refund. The product is good, but customer service lacks in all areas. Would not recommend this company due to all of these disappointing circumstances.

Birdiepolos' customer service is exceptional. They were extremely helpful in exchanging a shirt that was no longer within their return policy by shipping me a new one at no charge! I will be ordering from them again and will recommend them to anyone looking for great polos.

I have sent several emails and have gotten no response. My first order was sent incorrectly. After no response, I put in a second order because I wanted the item for my husbandand have not received my item.