Blue Force GearReviews on record for blueforcegear.com

I ordered the force gear ratchet set 3 of them for $59.99 plus shipping of 4.95 back in 12/8/2025. Got an email stating that my order was on its way. They told me it would arrive 7 to 10 days. To this date I have not received my order. When I track my order I get an error saying that the server can’t be found. I emailed then asking when to expect my order and I received an email on December 20th telling me due to the peak season shipments were moving slower than usual. Since then I have emailed them on December 24 3 times. On the 24 they wrote and told me that my order was still in China and they would issue a full refund immediately. I have emailed them on the 25th, 27th and on the 1st of January. Still no refund and no shipment. I do believe I have been scammed, especially if it’s coming from China. Make sure before ordering it’s not from china or make sure you pay through PayPal. Not Happy 😡

I purchased this item in November still don’t have it and they will not respond to my emails! Scam 💯

I place a order they took 55.00 our of my account. I received nothing . Contact several times. Nothing

Rude, raciest and thieves. This business is being operated by employees with no degree or experience and the owners have no idea whats going on Worst place ever!!!

Waited over 2 weeks for an inner belt to ship and was told they were out of stock until November. Offered me a different color belt and I agreed, but never received a confirmation. I went ahead and canceled my order. I have a chlk battle belt which is a great product and the inner belts velcro lost its ability to stick after years of use. I use my gear for work and I can't wait months for a new one. It's time to try a different company. I wouldn't buy from blue force gear again unless it's guaranteed it's in stock and will arrive in a timely manner

Absolutely the worst customer service. Was told I would receive a call back which never happened. Called again and was transferred to some and phone at other end hung up. The issue is something I needed to explain which could easily be misinterpreted if I sent an email. VERY DISAPPOINTED!

I see the poor reviews and am confused because my interaction with customer support has been stellar. Had an issue with a component and customer service replied within 24 hrs of each of my emails and offered a great solution to help me out. They really went above and beyond and I would recommend BFG.

Run forest RUN! Ordered a month ago the only thing I have gotten is hung up on twice and every excuse in the book via email. I can’t get my money back or my order sent. Yes their products are top notch but the service is urine poor. No help or communication they always seem too busy to actually help. They need to have a team meeting and regroup cause I see a lot of the same complaints and have been going for a long while. Unless you have over a month and counting of wait time. Mama said stupid is stupid does! Lol