BUDKReviews on record for budk.com

I have used BudK for years without an issue. However, I now understand the negative reviews for the company. Once something goes wrong, like overcharging your card or double billing your card, some how it is not their fault. You know, because people want to be overcharged and doubled bill on purpose. My last order with them, which was for $161 and change ended up costing me over $250 after BudK's charges ran my account under the ground. Their customer service, on the phone, was very nice and told me everything I wanted to hear. Then after they have you jumping through hoops to try to correct it, they tell you they can not help. I am not one for making bad reviews, but trust other people's experiences with this company. I should have.

These people decided 5 months after I ordered something to send it with no warning. I was required a permanent change of station. Customer service wants to blame me. I am an Active Duty Soldier and Veteran and they refuse to refund me. Veterans and Patriots don't purchase anything from these American haters.

Huge shout out to Summer at BUDK.com!! Thank you Summer for helping to resolve my issue and I wholeheartedly appreciate you for it. Please take care and I hope you enjoy the rest of your day. Sincerely, T. Lewis

Good luck trying to cancel your subscription. I tired EVERY email on their site and the phone line was endless hold. Finally had to do a chargeback to get it to stop.

I joined the buyers club for a year i bought knives then all of the sudden stopped receiving catalogs after I received the 1 catalog

Budk is absolute trash! Purchased a Damascus blade off knife and it literally stopped working after less than 2 weeks. Only tried it a few times and boom piece of crap stopped working. $80 for literal trash.

This was our first, and very likely last ever purchase from BUDK. We ordered extra weapons for a defensive tactics training class that never arrived. Their customer service responses are very slow, and they continually come up with reasons to put off dealing with the issue. Two weeks later, we're having dispute the charge with the credit card company. Advice: First, buy elsewhere. Second, if you do by from BUDK, use a good credit card like AMEX that will have your back and protect you.

I purchased the stag horn from bud k, expecting a quality very beautiful addition to my growing collection. What I received was a thick, heavy and absolutely worthless piece of steel! It's not even flat. Not polished, no edge, nothing as described in their catalog! I wouldn't have paid $20 for this $140 knife if I would have actually seen one before hand and not just their posted picture. Do not waste your $$!!