Business Logo DesignReviews on record for businesslogodesign.us

Folks, do not do business with this scam company. I am out of pocket for thousands of dollars and NOTHING to show for it. My site was supposed to be hosted by their secure server and it has been nothing but issues and no response. I have no site now. How are these people allowed to be in business. All these offshore resources don't know their right from the left arm.

These guys are awesome to work with. I worked with Jonathan and my logo looks outstanding.

I do not recommend this company. I hired them for a logo and explained what I wanted and paid. Then I'm transferred to a new guy asking me to explain what I would like all over again. They produced example work that were clearly against what I asked for and I corrected them. Meanwhile, the whole time (prolly when they should of been listening and thinking about my design) they kept bringing up website work they offer and things I was not interested in. Then when they claimed the logo was complete (but had not been supplied to me yet), they told me I had to pay to have it copyrighted. I declined to pay the $200 to have it copyrighted and they informed me that "I must have it copyrighted". I told the rep to cancel the order then. The rep told me he could not cancel the order and I must pay for the copyright. I told him to cancel the order or I would go to paypal and dispute the charge. He said he needed to talk to his manager and would call me back. The rep called me back a few minutes later saying they can proceed without the copyright. I told the rep I no longer wished to do business with his shady company and still wanted to cancel my order. He told me that he cannot cancel the order and that if I did start a dispute on paypal, their "legal team" would take action. So I started the dispute on paypal and 15 minutes later the rep emails "the finished logo" which to this day I never even opened or looked at, downloaded or anything. So paypal decides I am correct since my cancellation came before the work produced was delivered. Since then the rep has been calling me every month about cancelling the order and now a poorly spoken person claiming to be from their legal team is calling me. This company is garbage and NOBODY should ever do business with them.

I do not recommend this company. I hired them at the end of March for a logo and was also talked into a website design. I paid upfront and was sent the logo designs fairly quickly. They did well with the logo design but after that it fell apart. When they started working on the website that’s when the calls started coming stating that in order for them to do the next step of the website they needed more money. I reluctantly agreed time and time again because when I initially paid for the website design I thought that was all inclusive. They did not explain that I would also have to pay for all these additional items. I paid for content writing, the content took longer than they said it would, when I finally received it some of it was very poorly written. I then had to take time out of my busy schedule that month to re-write some of it. I also paid for SEO for the website. About a month ago I was finally notified the website was ready to go live and then they asked about hosting for it, which was an additional cost again. I refused to pay it at this point as I was fed up with all the extras that I was not expecting to have to pay initially. They agreed to host it on their servers for now. They stated the website was done and ready to go live, it was not done! It was not mobile friendly at all, when I asked why it wasn’t mobile friendly when everyone has a smartphone now, they stated for an additional $200 they could fix it. I refused again. I insisted they fix it for free, this is not an unreasonable expectation in this day and age! They did fix it thankfully. I have had to spend more of my time fixing other stuff that I asked them to fix on the website but they didn’t. Yesterday I received an email from their legal department stating that someone in another state was attempting to trademark my business name and they had received notification from the US Patent and Trademark office. They stated they had just completed a project for a client with that same business name and had asked them to place a 24 hold on their review of his trademark application. They then asked me if I was still doing business under this name (I just started doing business, of course I am) they should’ve known that! They gave me the information for the guy in the other state who is supposedly applying for the trademark and offered to do a 3 way call with the US patent and trademark office’s examining attorney. I said no thanks, I will verify this information myself as at this point I fully do not trust this company! I called the patent and trademark office and they explained what I was told to them, the lady informed me that I could look it up on their Tess system online and also that she felt like it was a scam by this company to get more money from me ( I was already thinking this)! I went to the Tess system and conducted a business name search using the exact name search and also a name containing search and could not find anything in their system! I also conducted a business name search in the state they told me he applied in, and could not find anything on the secretary of states website either. I 100% believe I have to at least some extent been scammed out of my money at this point seeing as my website is only partially complete, I never received my business cards or letterhead they promised ( they sent me the design stating they were ready for printing, they were not anywhere close to ready), I found out that I only received a partial SEO effort for what I paid for and now this trademark scam attempt! Their communication also is very poor, I was told I would have an account manager to help me through the whole process, after the logo was complete I could not get ahold of my account manager at all!

Fred and his team are fantastic. We weren't easy, but they were patient and got it right. Highly recommended and will do business with again. Thanks again.

Worked with Jonathan. He is a wonderful person with great idea's and result oriented. Jonathan understands your exact requirements and delivers it.

My experience has been great I greatly recommend this to any up starters they have great patience and skills as my cards and logo look phenomenal

Worked with mark keys and he is a super patient guy. If he can put up with me being so indecisive he could probably help anybody