BuyBack EngineerReviews on record for buybackengineer.com

he stole my 2 iphones and will not give them back or pay me.

Sent my phone in on 4/4/22. It has now been more than the 15-30 days they said it would take to get me my phone back due to ceasing their operations (e-mail received 4/15). I am probably not going to see my phone again, but I will be sure to file what i can with police dept in TEWKSBURY, MA as well as the MA Attorney's general office.

Found Sebastian Brooks the owner of this company. He blocked me after I MESSAGED HIM AND I CONFIRMED BY FINDING HIM USING ANOTHER ACCOUNT. I will be looking to file a police report with the Tewksbury Police Department(where the company is stationed) and if others want to do the same that would be helpful.

This is a scam. I sold them my phone to them back in September and I have yet to receive my money, whenever I call them it goes straight to voicemail. I was able to email with someone but all they do is offer empty promises saying that they’re going to mail a check that never arrives or that they are going to send the money through PayPal but then of course there’s a computer problem that wont allow the money to be sent. If you’re still skeptical just call them and I guarantee you it will go straight to voicemail and you can even just look up their address and see that its just a mail post office not a store or regular office. Save yourselves!

THIS COMPANY IS A SCAM!! DO NOT SEND ANY DEVICE TO THIS COMPANY FOR COMPENSATION! YOU WILL LOSE YOUR DEVICE AND YOUR MONEY! THEY HAVE NO INTENTIONS ON PAYING YOU!!! SCAM! SCAM!! SCAM!!! I received this email from them on April 19, 2022, after I had called and emailed to see where my payment was since they did receive my phone on March 14, 2022: Hello, We regret to report that as of 4/15/22 BuyBack Engineer LLC has ceased all operations and is no longer issuing payouts or accepting new orders. If you have yet to receive payment for a device you have sent in we will attempt to have it returned to you within 15-30 business days. Thank you for your understanding. Regards, Buyback Engineer Then that same day I received another email: Thank you for trusting BuyBack Engineer. By now you should have received your PayPal payment. Now that you have experience the entire process start to finish we would love to hear your feedback. If you still have not received your payment simply reply to this email and someone will get back to you within 24 hours. Regards, Buyback Engineer The nerve of this company! So I replied to this email and this is the immediate response I received: Address not found Your message wasn't delivered to xxxxxxx@buybackengineer because the address couldn't be found, or is unable to receive mail. Lesson learned! DEAL WITH A REPUTABLE COMPANY AND IF THE OFFER IS TOO GOOD TO BE TRUE…ITS A SCAM!!!

They stole my phone

So what can we do now? Are we screwed out of our phones/money? Can we press charges? If anyone has any advice plz leave a review! This is crazy

This has to be the dirtiest thing I have ever seen a company do to its customers. As of April 20, the website doesn’t even exist. The least you can do is send the devices back to the owners and communicate to your customers with transparency with whatever bs you guys are doing. There’s no way I’m going to do nothing about a company that just stole an expensive phone from me and dozens of other individuals. I will get the law involved about this scam you guys just did.