CamblyReviews on record for cambly.com

As a long-term tutoring provider on this platform, I have noticed a sharp decline in system reliability and operational transparency. Following recent metric processing issues acknowledged by the platform, provider ratings experienced massive, unprompted drops. Because scheduling access is tied directly to these scores, this technical failure caused immediate restrictions on booking channels and schedule blocks. The sudden loss of expected volume has caused completely unnecessary strain and stress. Furthermore, internal support communications regarding these updates have been highly inconsistent. Inquiries regarding localized account issues are frequently dismissed with generic performance critiques rather than addressing systemic platform anomalies. Expecting independent contractors to navigate unannounced metric errors without account protections makes the platform highly volatile to depend on.

Ho fissato per due volte la lezione di prova, in entrambi i casi i docenti o tutor che dir si voglia non si sono presentati. Se si offre un plus rispetto alla concorrenza, questo non è certo un bel modo di presentarsi. Sono passata ad un altro servizio.

I made a tutor profile that has been under review for the longest time. What does one have to do to get their profile approved?!

They haven't increased their tutor wages in over 10 years

I tutored on Cambly from September 2022 until June 2026. While the platform advertises "highly trained IELTS teachers" and professional educators, the reality is dangerous. Cambly will hire absolutely anyone who holds a passport from an approved native-English-speaking country, completely bypassing meaningful qualifications, background checks, or criminal history verification. While traveling in Thailand, I personally met two tutors working on the platform who had zero teaching qualifications whatsoever, and who openly admitted they pivoted to Cambly immediately after their employment ended at an illegal online scam call center. Over my years living and traveling in Southeast Asia, I have encountered numerous other Cambly tutors who lack basic professionalism—frankly, people I wouldn't trust to walk my dogs, let alone teach vulnerable students. Over my four years on the platform, I spoke with hundreds of Chinese students who frequently expressed fear about the notorious scam operations running out of Southeast Asia. It is sickening to realize that these exact students—who are paying a premium and trusting this platform—could unknowingly be connected with the very individuals they are afraid of, all because Cambly's due diligence is non-existent. Cambly does not care about student safety, quality assurance, or tutor standards; they only care about volume. Do not trust their marketing.

The platform is easy to use, and talking with tutors feels natural and comfortable.

I would give them zero stars if I could!!! I applied to be a tutor more than two years ago. I have sent follow-up email after follow-up email. They didn’t respond back until years later with this rather vague and patronizing email: “Thanks for creating your Cambly tutor profile!” It wasn’t just created. “We’ve received a lot of interest from tutors and work hard to match tutors with student needs and demand. Unfortunately, we are unable to move forward with your profile at this time. Due to the large number of inquiries we receive, we’re unable to provide individual feedback regarding your profile.” If that’s the case why is option to sign up to tutor still open? There should some sort of notice that they are on a hiring freeze. That’s what 90% of companies do. Very patronizing email, but I suspect the rejection might have to do more with my skin color than anything. “Thank you for your understanding, and we wish you the best! We will keep your information on file and may reach out if a future opportunity is a better fit.” I am not holding my breath. It took this garbage company two years to finally do a follow-up with me. Avoid them at all costs!!!

⁸My experience with Cambly has significantly deteriorated over time. The pay has always been unacceptably low — in many cases falling below minimum wage standards in numerous countries (around 10 USD per hour) This raises serious concerns about fair compensation, and whether Cambly are actually even operating legally. Cambly also operate a late cancellations/no show policy that definitely does not work in favour of the tutors, only paying us around 1.70-2 USD in the event of this happening, with teachers typically losing 30 minutes of their time every time this occurs (and it's frequent). Students should pay the full lesson amount if they no show/late cancel, no question. That being said students are generally pleasant and low-maintenance, and the work itself primarily involves casual conversation. However, this alone does not justify the poor pay structure. In recent months, my once buoyant advance bookings from students have virtually disappeared, and the availability of priority hours (when teachers make themselves available to answer live calls from students) has declined sharply. This has made it far more difficult to secure consistent work. Additionally, my own rating has dropped to 96% approval — still objectively high, yet noticeably lower than my previous consistent 99–100%. This decline has occurred without any change in my teaching method or approach. Approximately a year ago, Cambly was a reasonable option for earning extra income despite its low pay. At present, however, it has become an unreliable and increasingly frustrating platform to work for, suggesting potential issues behind the scenes.