CarvedReviews on record for carved.com

I purchased a wireless charger from Carved a year and half ago and I really loved it. Very beautiful design, unfortunately it stop charging. I am very disappointed

Less than a week with the phone case and it caused plenty of cosmetic damage to the phone itself with the act of "protecting." Quality of the case itself is quite questionable. Especially for the price. I do doubt its ability to provide any sort of protection if the phone was actually in a situation of possibly being dropped. Your device will definitely be protected if you select big name brands for the same price. This small venture is not worth the hassle.

Sandwiches are amazing but 60c for oat milk and 50c for caramel is ridiculous

I was getting antsy because I was excited for my new case and sent emails asking about when I could expect it. In hindsight I was probably being annoying but they were so patient and polite with me, shoutout to the customer support team.

If you have not discovered Carved please go explore. They make the most amazing and unique pieces that turn your phone into a work of art. I had my first case about 7 years ago and lost the contact. I was so excited to find the card while cleaning. I immediately went to their website and explored the cases. My new case came yesterday. It fits perfectly! Fits great in my hand. Great service and quality!

Bought a case from them that didn’t fit my phone the way the description said it would. Tried contact through email, phone, the contact page on their website, and on Instagram. ZERO response.

I've been buying from Carved for several years and have always loved their unique products. The quality of the design and the craftsmanship are outstanding, which is why this experience was so disappointing. When I contacted customer support about my case, the communication was courteous, professional and prompt throughout. Unfortunately, the available solutions didn't work in practice for an international customer. To exchange the case, I would have had to pay more than CHF 50 just for return shipping from Switzerland, followed by shipping costs for the replacement and potentially Swiss import VAT again. In the end, the exchange would have cost so much that it simply wasn't worth it. The only alternative offered was a 25% discount on purchasing another case. I don't blame the customer service representative—they were friendly and tried to help within the company's policy. However, I do think Carved should reconsider how warranty and exchange cases are handled for customers outside the US. The products are beautiful, but a premium brand should also offer a premium after-sales experience.

I would give no stars if I could. I been emailing for weeks wanting to return these cases with no reply. Buyer beware if get one and want to return good luck.