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CB-XReviews on record for cb-x.com

Adult Entertainment
1630 Foothills Dr Suite 100, Boulder City, Nevada

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Rating on file

4.5/ 5

Outstanding

198 reviews on file

CB-X4.5Outstanding

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Particulars

The entry for CB-X

Locking your thing in a thing is a thing!CB-X is the original Manufacturer of Modern Chastity Cages, world-renowned for our men's chastity devices. We pioneered a new lifestyle of ultimate denial and pleasure through the restraint of locked cocks with our beltless chastity device, the CB-2000. We now have six models revered by new and seasoned chastity wearers worldwide. CB-X chastity devices are crafted for durability, safety, security, and comfort – and they continue to be requested by name amongst retail consumers.SHOP MENS CHASTITY CAGES

Also known as: cb-x.com
Website: cb-x.com
Category: Adult Entertainment
Location: Boulder City, Nevada
On file since: 2026

Same department

Also on file in Adult Entertainment, Nevada

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FiledOct 21, 2025

Bad customer support

I can not recommend buying here. I bought several different items and usually i was very happy. However i also bought the "Keyholder Deluxe Clear Key Lockbox With Timed Lock". It is not deluxe. The Lockbox does not even close fully. Present this to your keyholder and the key holder will punish you for this poor selection. The gap after closing is so big that you can get the key within 10 seconds out of th box without breaking the device or wait for the timer to run out. This all would not be a problem if the customer support would offer a solution or try to solve the problem. They do not do this. They tell you stupid things, that it is not for tossing around or to place it in a shelf. They did not got the point. They promised to come back to me and check if other boxes have the same issue. They never came back. Do not waste your money on "premium" products and "premium" support. It is sad that they do not care about customer feedback and basically tell you that you are the only one with a problem and that everyone else is happy. Update 2025-10-24: My opinion will stay. They came back after my review on Trustpilot. The product is still ok in their opinion. However I disagree, They offer a refund of $12 USD for the box if i send it back. That is ridiculous considering the tranport fees and taxes for the refund. I guess there is not really an interest to keep regular customers. Buy product on your own risks there. If you have problems then have fun dealing with them. I am out and i will never go back to this shop ever.

Filed by Mr. R.

Reply from CB-X· Oct 21, 2025

Hello! Thanks for making multiple purchases with CB-X. We greatly appreciate your continued business. We're sorry to hear you are dissatisfied with an item from your most recent purchase. Our customer support team is doing its best to provide answers and details to you regarding the item you are unhappy with. It does take our fulfillment warehouse time to get back to us on testing an item. I've been updated that they're sending you a reply today. I don't believe our customer support team would "tell you stupid things", as they are trying to explain the intended purpose of the item you are unhappy with, based on your complaints. We absolutely do care about our customer feedback; that does not always mean we will agree. However, we do our best to find a solution that satisfies the complaint. Again, our customer service team will be sending you an update today. Thank you. UPDATE: Hello again. We'd just like to clarify that the $12 refund was offered to you WITHOUT the return of the item. We sell the lock separately on our site, and so we took the price of that out of what you paid, leaving the $12 difference (which is the box that you're dissatisfied with). Additionally, the email stated that if you wanted a complete refund for the lock and the box, the full product would need to be returned. This is standard practice for most businesses. If a customer is dissatisfied with a product, you will need to return it for a refund. We will have our customer service team reach out to you again to clarify further. Thank you.

The docket

Reviews filed about CB-X

198 published reviews on file

FiledNov 18, 2025
C’est très bien
Pareil pour moi que quand je fumais du THC Quasiment tout pour plaire aux ex gros consommateurs
Filed by Mathieu A.
Reply from CB-X· Nov 18, 2025
Thank you for your review.
FiledOct 21, 2025
Bad customer support
I can not recommend buying here. I bought several different items and usually i was very happy. However i also bought the "Keyholder Deluxe Clear Key Lockbox With Timed Lock". It is not deluxe. The Lockbox does not even close fully. Present this to your keyholder and the key holder will punish you for this poor selection. The gap after closing is so big that you can get the key within 10 seconds out of th box without breaking the device or wait for the timer to run out. This all would not be a problem if the customer support would offer a solution or try to solve the problem. They do not do this. They tell you stupid things, that it is not for tossing around or to place it in a shelf. They did not got the point. They promised to come back to me and check if other boxes have the same issue. They never came back. Do not waste your money on "premium" products and "premium" support. It is sad that they do not care about customer feedback and basically tell you that you are the only one with a problem and that everyone else is happy. Update 2025-10-24: My opinion will stay. They came back after my review on Trustpilot. The product is still ok in their opinion. However I disagree, They offer a refund of $12 USD for the box if i send it back. That is ridiculous considering the tranport fees and taxes for the refund. I guess there is not really an interest to keep regular customers. Buy product on your own risks there. If you have problems then have fun dealing with them. I am out and i will never go back to this shop ever.
Filed by Mr. R.
Reply from CB-X· Oct 21, 2025
Hello! Thanks for making multiple purchases with CB-X. We greatly appreciate your continued business. We're sorry to hear you are dissatisfied with an item from your most recent purchase. Our customer support team is doing its best to provide answers and details to you regarding the item you are unhappy with. It does take our fulfillment warehouse time to get back to us on testing an item. I've been updated that they're sending you a reply today. I don't believe our customer support team would "tell you stupid things", as they are trying to explain the intended purpose of the item you are unhappy with, based on your complaints. We absolutely do care about our customer feedback; that does not always mean we will agree. However, we do our best to find a solution that satisfies the complaint. Again, our customer service team will be sending you an update today. Thank you. UPDATE: Hello again. We'd just like to clarify that the $12 refund was offered to you WITHOUT the return of the item. We sell the lock separately on our site, and so we took the price of that out of what you paid, leaving the $12 difference (which is the box that you're dissatisfied with). Additionally, the email stated that if you wanted a complete refund for the lock and the box, the full product would need to be returned. This is standard practice for most businesses. If a customer is dissatisfied with a product, you will need to return it for a refund. We will have our customer service team reach out to you again to clarify further. Thank you.
FiledJul 21, 2025
Great service
Great service, timely shipping and a terrific product. Chose the CB6000 in clear originally, and both I and my partner loves it. And just ordered the glitter pink as well for dress up.
Filed by James C.
Reply from CB-X· Jul 21, 2025
Thank you for your review!
FiledJun 25, 2025
Quality but…
Great cage, but I got the smallest one and it still is too big
Filed by Acari
Reply from CB-X· Jun 26, 2025
We provide a comprehensive Size Guide to help you find the best-fitting CB-X cage for your needs, which is featured on every product page to assist our customers in accurately measuring before purchase. We also encourage customers with sizing questions to contact us before purchasing to help troubleshoot any size-related issues or questions about their anatomy size in comparison to our cage sizes. Additionally, you must be using our chastity cage with genuine CB-X kit parts and not on a knockoff device. If you have questions about the authenticity of the parts you are using the chastity cage on, please get in touch with us via email. This review request is a space for you to give a star rating based on the service you received from CB-X. Our team prides itself on excellent customer support, reflected in many of our Trustpilot reviews. If you would like to provide us with the opportunity to troubleshoot this issue with you, we kindly request that you consider updating this review afterwards. For additional questions and assistance, you can live chat with us on cb-x.com or send an email to [email protected]. You may also use our Contact Us form to submit a request for assistance https://cb-x.com/pages/contact
FiledJun 18, 2025
The website is easy to navigate and…
The website is easy to navigate and find what you need. I needed a replacement part, it was shipped the same day and arrived quickly.
Filed by C C.
Reply from CB-X· Jun 18, 2025
Thank you for the review. We greatly appreciate the feedback!
FiledJun 15, 2025
it was a smooth transaction
it was a smooth transaction . nothing negative to say
Filed by Mmvv
Reply from CB-X· Jun 16, 2025
Thank you for your review!
FiledJun 11, 2025
Fast shipping
Fast shipping
Filed by Roger L.
Reply from CB-X· Jun 11, 2025
Thank you for your review!
FiledJun 5, 2025
In 10 from USA to Germany
In 10 from USA to Germany. I was always kept up to date. Everything worked out well. I'd be happy to do it again.
Filed by Lares
Reply from CB-X· Jun 5, 2025
Thank you for your review!

CB-XReviews on record for cb-x.com

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Also on file in Adult Entertainment, Nevada

Sexswing.com

xchar ai

RECONARMS

Arms Unlimited

CB-XReviews on record for cb-x.com

Reviews by star

Ratings by aspect

Reviews filed about CB-X

C’est très bien

Bad customer support

Great service

Quality but…

The website is easy to navigate and…

it was a smooth transaction

Fast shipping

In 10 from USA to Germany

The entry for CB-X

Also on file in Adult Entertainment, Nevada

Sexswing.com

xchar ai

RECONARMS

Arms Unlimited

Reviews filed about CB-X

C’est très bien

Bad customer support

Great service

Quality but…

The website is easy to navigate and…

it was a smooth transaction

Fast shipping

In 10 from USA to Germany