Custom Truck One SourceReviews on record for customtruck.com

Smooth order transition and updates along the way.

Daylon is fantastic he made our whole experience buying a truck from Custom truck for the first time a breeze, and did everything he could to make it as easy as possible on us, Highly recommend Daylon Cauthers to anyone who is in the market for a truck!

ON TIME SHIPPING- AND QUICK VENDOR INFORMATION

Parts dept was very knowledgeable to which parts we were looking for. order process was seamless and parts were at our location in a few days

Elmer Grigsby has been helping me on this order for MONTHS. I finally got approval from my customer to place the order. Thank you so much for the help.

Purchased a 2019 Freightliner bucket truck with 36,*** miles. Transport company came to pick up the truck and found the check engine light was on. Waited 6 hours and then left after service turned the light off. 200 miles into a 550 mile trip the light came back on. Once in my possession I was tasked with finding a local dealer and dropping the truck back off where it was worked on again. After a week of waiting for approval we picked the truck back up and had it wrapped with our company logo. Check engine light came back on and again was tasked with dropping the vehicle back off at the local dealer. During transportation we also noticed the air conditioner was making a loud vibration noise which we immediately mentioned to Custom Truck. After waiting on authorization again the truck was found to have a bad turbo. Once again we waited on approval for funds and after a week the parts were ordered for the turbo but nothing for the air conditioner. After turbo was completed we asked again "what about the air conditioner ?" We were told that since we didn't purchase a extended warranty that Custom Truck would NOT pay anymore for anything else. We have not driven this truck more than 50 miles since delivery and haven't used it once. Made two payments already for them to basically say "we are done" with fixing anything else. We will NEVER recommend or use this company ever again! Never once got a call from anyone in management....

Easy access to E-store

Great service and we were able to meet our deadline