Daikin North AmericaReviews on record for daikincomfort.com

I would leave a zero star if I could, I purchased a home with 2400 Daikin mini split, the unit was brand new, after 6 months I was having problems with it, & over a 4 year period had 12 to 15 service calls everything from bad senors, to now Freon and a bad compressor. With the labor costs I should have put a new different unit in! My bad, anyway when I was told the compressor was bad. I told him there’s a 10 year porch warranty on this unit. I gave them the name of the gentleman I bought the home from and I said the Warranty would be under that name. My contractor contacted me and said that Jenkins went to City Hall to check who the owner was and it was a different name than who submitted the Warranty paperwork? And now it’s not covered that I only had 30 days which I was not told to change the name? First of all, what company would do that? What difference does it make whose name is on the paperwork when you have a four year-old unit in a back of for 10 years wouldn’t you think? We’ve had nothing but issues with this unit and I change it out for Mitsubishi, which is number one good riddance to that company if you reviews stay away from Dakins, the 10 foot pole not only do their unit suck so does their support for back in their product up!!!

The Daikin has a filter which must be changed T least yearly. My size is 24 x 20 x 5. It cost about $200 but I cannot order one. I called Daikin company and they do not sell them. My AC company that provides maintenance for all my units, does not have them. I did an online search, and cannot find a Daikin filter or one with the correct dimensions. This is a problem which considers this AC not usable.

Bad coil after 22 months,poor customer service would not recommend.

DO NOT PURCHASE A DAIKEN AC UNIT. In the 18 months since installed, the first few months were fine. Then the thermostat need calibrated for humidity, then for the last 12 months it's been a blower, a circuit card, then another circuit card, and a slew of various alarms/alerts that shut down the system. On average, about every 6-8 weeks we are without AC..... in central Florida. It goes down so frequently we purchased a portable AC unit and just keep it in the bedroom, because it's not matter of if we'll need it, it's when.

I've had a Daikin FIT SEER 17 HP ODU INV-3.0 TON & DAIKIN AH INVERTER, 3.5 To for 24 months for $14,500 after discounts. The main board died twice within a few months after we got it. We have surge protectors on both units. Another board just died along with a sensor. It's under warranty but it's going to cost $900 in labor to repair it. Labor issue not covered under the warranty. It's going to take several days to get the parts because they no longer stock this model's parts locally so we have no AC, again, for several days for a two year old unit that cost almost $15K. I will never get near another Daikin again. They're not reliable and they're costly and slow to repair, even under warranty.

This unit cannot keep up with demand is not powerful. Doesn’t have good output and it doesn’t do the job that it was purchased to do not happy with Dakin.

I am writing this to warn other homeowners about the low quality of Daikin/Amana HVAC products and their rigid, unhelpful customer service.I installed a registered Amana central air conditioning system (Model: CHPF4860D6) in a seasonal summer home located in the Northeast. Because regional temperatures are relatively low for most of the year and the home is only occupied 1–2 months during the summer, this equipment only saw a few months of actual use each year. It has operated for only a tiny fraction of the runtime typical of a standard 10-year-old system.Despite this incredibly light workload, the evaporator coil suffered an active refrigerant leak and failed. The performance degradation began late last summer—well within the 10-year warranty window. However, because the seasonal home was closed for the winter, the technical verification by a licensed contractor occurred just months after the January 2026 expiration date.Despite the equipment having barely been used, and despite the failure starting before the expiration, Daikin Comfort Technologies Consumer Affairs (Case #01074647) completely denied any goodwill consideration, parts credit, or support. They do not stand behind their products. I will never buy a Daikin or Amana product again, and I strongly advise others to look at competitors who actually care about product quality and customer loyalty.

Our Daikin heat pump system is basically USELESS in the summer. It runs NONSTOP and can't even manage to keep the temp at 70 degrees in our tiny home when it's 90 degrees, 30% humidity outside. So I've spent $20,000 and have put one portable and one window unit in just to be semi comfortable. I've contacted the installer, which could of care less. Saying "it's the right size for your house" not caring in the least that it doesn't cool. I've also contacted daikin MULTIPLE times. They do not care either. Simply disgusting. We're elderly, figuring this would be our final investment in an HVAC system. NOT. We're going to be STUCK buying another since Daikin is just GARBAGE. Like we have that kind of money sitting around to have to spend AGAIN.