BetWest Sister SitesReviews on record for dearpersonbehindme.net

Worst customer experience. They make returning an item nearly impossible even though they guarantee a full money refund on their website. In reality they won't let you get a full refund. Instead they will offer you a 20 or 30 or 40 percent refund. Even when I said I would accept that, I never received a refund. This company is a total ripoff!

I never received my product! I contacted the customer service and I was told it was delivered. I never received it, my neighbors never received it. But the company claims to have delivered it with no proof of delivery! I think it is a scam to steal your money! DON'T ORDER FROM THIS COMPANY, they will no make it right. No refunds or exchanges on lost in the mail items. Save your money, buy from Amazon.

It was not disclosed that the shirts were coming from China. I experienced sizing issues before when I ordered online. I ordered 2x, but they are more like a large, can't even get them on. Asked for a refund and was told I would only hey 20%! What a scam.

I ordered 3 of the Dear Person Behind Me Hoodies which were $44.99 each, total of $134.97. The hoodies come from China first, then their warehouse in California. The Hoodies are of poor quality material and I send an email requesting a Refund. They are only offering a 20% refund for all three hoodies. I would not order anything from this company. I am battling with them right now and who knows what will happen!

This company is a scam. When I ordered my hoodie, the web site offered a 30 day money back guarantee. When I attempted to return mine, I was told I could only get a 20% refund. I pushed back and now they offered a 40% refund. I pushed back again they offered me a 60% discount. That was the best refund they could offer me. They claim to honor a dead woman's words while supporting mental health. Total lie. They are monetizing her words for financial gain. Really disgusting.

I never received my order. First they told me my address was incorrect and item could not be delivered so I verified my address. Now they tell me it was delivered and sent me a link showing a Texas address instead of my address in California. All these communications are done via email and email takes 7-10 days to answer. It’s been 2 months since I ordered it.

This company is not legitimate. Beware! Their message of helping by donating 20% of their profits for mental health is laughable! Initially loving their message I ordered a sweatshirt! The confirmation email said I ordered a small black t shirt. I tried contacting them within minutes to fix this computer glitch. There is a button on the confirmation you can hit to retract an order. The site would not allow this! I emailed daily and basically got a “bot” answer with no name or number to call. I was told the order had been processed! I’ve lost my funds and never received the product! This company is not legitimate nor doing well. It would be far better to donate $10 plus to a local nonprofit As a survivor of a family member’s suicide Shame on them!

I was so hopeful. Ordered in November…weird tracking number says it was delivered it wasn’t. Have 12 emails back and forth with the company with no clear anything. Just probably AI placating. I am about to turn them in to my government credit card for fraud. So disappointed. They could have done better.