DebtBookReviews on record for debtbook.com

There are some functions that are not available that would have made this platform so much more helpful. We were under the impression that the system would automatically assign the next contract tracking number in the series, but it doesn't do that. It also requires the user to fill in certain fields that often aren't applicable for most of our contracts. If it had an automatic number tracking function and you could set which fields are required, that would actually meet our needs.

Implementation went smoothly with just the right amount of support.

Our experience with DebtBook has been exceptional from day one. The implementation process was incredibly thorough yet surprisingly easy. The DebtBook portal itself is a standout feature—it is intuitive, easy to navigate, and makes complex debt management easy to understand. Beyond the technology, the customer experience has been top-notch. I big thanks to Walker Robinson; his customer service and helpfulness have been invaluable. It’s rare to find someone as dedicated to their clients' success as they are to their product.

Debtbook team has been excellent to work with. Great responsiveness, structured approach to implementation, very nice representatives. They have been able to field many complex situations that we had

The team was very helpful and patient with us during the entire implementation. The videos and conference calls were extremely helpful. They made the process of switching systems run smoothly. Thank you,

The DebtBook implementation process went very smoothly thanks to their team. They did a great job helping us get our leases into the system and clearly guiding us through the next steps on our side. Everyone we worked with was helpful, knowledgeable, and took the time to walk us through any questions we had. The software itself is very clean and easy to use, and the way information is presented will leave little to no room for questions from auditors. I really appreciate how much easier it has made lease reporting and generating required information. Overall, a great experience with both the team and the product.

Our customer success manager (CSM) was very knowledgeable and did an amazing job at answering questions and providing insight during the implementation process. Meetings were scheduled for each step in the process. There was always a clear agenda and the meetings were run efficiently. There was a lot of information passed however, it never seemed overwhelming thanks to our CSM and the good work of the DebtBook implementation team!

The consultants that assisted me with the implementation of the Debt component of DebtBook were a pleasure to work with and very knowledgeable about the software. I am looking forward to using DebtBook to assist me with all my job duties associated with managing the College's bond obligations.