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Fair
229 reviews on file
DinolingoChoose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
Dinolingo is an online language learning website and app for kids. It is available in 50 languages including Spanish, French, German, Italian, Japanese, with over 30,000 online activities.We offer a 7-Day Free Trial for all new customers. You can cancel your free trial within 7 days of signing up and you won't be charged. Dinolingo is 100% safe and secure for small children. No advertising, no pop-ups, no chat rooms. Our new dashboard allows real-time parental controls to monitor the child's participation and progress.Get unlimited access to Dinolingo on your desktop, laptop, smartphone, tablet, all for one fixed monthly fee: $14.95 a month. Cancel anytime. No obligations, no contracts, no extra costs.With the game-based learning technique, children love learning languages on the Dinolingo platform while collecting rewards and improving their comprehension skills as they listen, speak, read, and write along their online adventure. On the portal, each language lesson is presented as a unit and each unit includes age-appropriate and engaging language learning activities, videos, games, songs, tests, printable worksheets, flashcards, and more.Dinolingo family subscription costs only $14.95 / month per language course. This cost includes unlimited online access for 4 children for the price of one for the same language course. Children can learn at their own pace by using the same or different devices anytime, anywhere. Children do not need email addresses. For multiple languages, each additional language course costs $14.95/mo. There are no annual plans or discount coupons available. Besides families, this subscription is also suitable for homeschoolers, tutors and small learning groups with up to four students.
Register summary for Dinolingo (dinolingo.
Same department
The docket
229 published reviews on file
Filed
I inadvertently signed up to an annual subscription following the end of the seven day free trial. I contacted the team at Dinolingo to explain the situation and they agreed to cancel my subscription and reverse the charge. They dealt with this swiftly and professionally.
Filed by tristan E.
Filed
0stars if I could... I tried this out with m t daughter, it was not worth it and I went to cancel but I guess it was the 8th day so I expected to pay $19 but b was billed for $199. This is more of a scam and they do not do refunds even if you cancel. I would advise people not to do the free trial ever.
Filed by Lane
Filed
Terrible. I have been trying to cancel.my subscription for months i have been emailing them several times but no help. And the fee is getting paid every month. I can't find it back on my PayPal account so I am unable to cancel it. They should help me with this and they dont. Terrible terrible service. I dont know what to do now. Because they are not helping at all. They can contact me ASAP
Filed by Julia H.
Filed
I would leave zero Stars if I could. This program caused nothing but problems when trying to use it on different platforms. It would freeze constantly and you'd have to force stop it and restart it. My grandkids found it extremely frustrating. The program is so outdated I'm just thoroughly disgusted and on top of that they're saying that since they forced me to pay for it through Google Play that I can't get refunded. Do not purchase this product!
Filed by Myna S.
Filed
Lors de l'inscription (cours de grec moderne), j'ai coché la case correspondant à un paiement de 6,99 par mois. J'ai été débitée dès la fin de la première semaine d'un montant de 69,99€. Je n'ai par ailleurs reçu aucun mail de confirmation, aucun n° de dossier, aucune facture, sans qu'il me soit possible d'obtenir une explication. Et je reçois aujourd'hui un mail m'informant que mon abonnement a été interrompu... S'agit-il vraiment d'un site d'apprentissage de langue, ou une vaste arnaque ?
Filed by tartacap N.
Reply from Dinolingo· Jul 1, 2026
Bonjour Nicole, Nous sommes sincèrement désolés que votre expérience ait été frustrante. Les questions liées à la facturation et aux abonnements doivent être examinées au cas par cas, et nous ne pouvons malheureusement pas discuter des informations relatives à un compte personnel sur un espace public. Nous vous invitons à nous écrire à [email protected] en utilisant l'adresse e-mail associée à votre compte, en précisant la plateforme sur laquelle vous avez souscrit votre abonnement (site web, Apple App Store ou Google Play), ainsi qu'en joignant votre reçu ou votre numéro de commande, si vous l'avez. Nous examinerons votre dossier avec attention, vérifierons le statut de votre abonnement et ferons le nécessaire pour vous aider dans les plus brefs délais. Cordialement, L'équipe Dinolingo
Filed
This is a scam. Do not subscribe cause it's almost impossible to unsubscribe and they keep charging money even when you unsubscribe.
Filed by Anna R.
Reply from Dinolingo· Jul 1, 2026
Hi Anna, Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it can be to believe your subscription has been canceled but still see charges. We'd like the opportunity to look into this for you. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any receipt or order details you may have. Our team will review your subscription status and work with you directly to help resolve this matter as quickly as possible.
Filed
Poor design, with high charge, with difficult cancellation process.
Filed by Chanchala U.
Reply from Dinolingo· Jul 1, 2026
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the app's design, pricing, and the cancellation process. We'd appreciate the opportunity to look into your experience further. Please email us at [email protected] with the email address associated with your Dinolingo account, the platform you subscribed through (such as our website, Google Play, or the App Store), and any additional details you'd like to share. Our team will be happy to review your account and feedback and assist you directly.
Filed
Drukke filmpjes voor de kinderen om te leren, wat niet goed is voor hun hersenen. Ook zitten er filmpjes tussen waarbij de woorden niet overeen komen met de beelden, waardoor ze de verkeerde woorden aanleren. Ik wilde cancelen binnen de gratis week, echter stond er op de website in mijn account geen abonnement om te cancelen. Het contactformulier om contact op te nemen gaf een error. Nu is het volledig jaarbedrag van de creditcard afgeschreven en geven ze aan geen refund te willen geven. Door een error aan hun kant, word ik nu gedwongen te betalen. Ik vind het een belachelijk manier om aan je klanten te komen.
Filed by Stephanie G.
Reply from Dinolingo· Jul 1, 2026
Hallo Stephanie, Bedankt dat u de tijd heeft genomen om uw uitgebreide feedback met ons te delen. Het spijt ons te horen dat uw ervaring niet aan uw verwachtingen voldeed. We waarderen het dat u uw zorgen over de video's met ons deelt, waaronder het tempo en de woorden die volgens u niet overeenkomen met de afbeeldingen. Dit soort feedback is waardevol voor ons team. Het spijt ons ook dat u problemen heeft ondervonden bij het annuleren van uw abonnement en het contact opnemen met ons. We willen graag onderzoeken wat er is gebeurd. Stuur ons alstublieft een e-mail naar [email protected] met het e-mailadres dat is gekoppeld aan uw Dinolingo-account, het platform waarop u zich heeft geabonneerd (zoals onze website, Google Play of de App Store) en eventuele bestel- of betalingsgegevens. Ons team zal uw account zorgvuldig bekijken en samen met u naar een passende oplossing zoeken.
