Direct Sat TVReviews on record for directsattv.com

If I could give them ZERO stars, I would. The service is expensive, AND the customer service is horrible. I live on a mountain and my choices are limited, but I am now actively looking at other providers. These people OBVIOUSLY do NOT care about customer experience. It is just a bunch of white men wanting to get richer. I am a white woman, and this does not surprise me. I am also a veteran and will find another company that actually CARES.

10 days to get a service rep out to the house to get the dish to work.

Cancelling my subscription. Done with them. The dropped Fox regular ( not news) channel because to cheap to pay the station owner in Montana what they asked in contract renewal. I have a box there and our home in California. You. An only use the record on one box. Just ridiculous. What does it cost them to allow features on both. Especially when I pay for it. This company is a has been. It's owned by AT & T so explains a lot of it. We are going with just streaming. And definitely not using them. Oh and my bill just keeps going up as we continue to lose channels

I have had Directv since 2007. Every time I would turn around they would go up on my bill. My bill started in 2007 was $69 and it finally reached $221 for nothing but reruns, I mean how many times do you want to see the karate kid right? I finally let them go ,I could not afford that. I wish there was a way to recoup some of that money. Maybe trustpilot could help me with this. It seamed that every month I was calling them to ask why is it going up again,again and again. They would try and give me specials they have going. That does not help with the cost. Would you keep Directv and pay that ? And another thing we didn't have all the Chanels. Go Figure!

Too expensive for low quality. Required 2 year contract. I finished the 2 year contract and didn't renew. They called for feedback on improving which would be fine if they didn't call every day asking me to sign back up and to repeat the same questions over and over. It's outright harassment now.

I called DirecTV….to see if they have any offers for well established customers like myself who have had their services for years and have paid full price for their services and I am on automatic bill pay. The representative offered me a whopping & astonishing $5 off my next bill ONLY. That is so incredibly helpful and kind !!!! I am on my knee’s thanking them for such a wonderful customer retention offer. Also, the drippy, droopy, twisted noose TV cable wrapped around my gutter is fantastic FREE installation too. I will be sure to add this to my photos of TV birds nest cables that are down my basement, wrapped around water lines, electrical boxes, a roll of toilet paper and our Christmas tree. I love getting my neck caught on TV cables !!!! At least if I fall off my roof…..I have something to grab on to !! Thanks DirecTV !!!!

I dropped DIRECT TV after they dropped NewsMax. Go woke… go broke.. why didn’t they drop any liberal channels? We still live under the constitution of the United States, and they hate that.

I would give them minus -5 stars if I could!! Worst ever!! Looked on their site and the reviews there are even worse than on here for direct tv/atnt!! the service worked like crap!! couldn't watch one show without it cutting in and out.. after 10 months of that crap I canceled and they charged me 300 for canceling the service and breaking the 2 year contract. unreal!!!!! I gave them the benefit of doubt by letting them come and resolve the issue a few times but then the problem continued and I was done! They also took off two months of service charges for my trouble with the service and then when I canceled service they reapplied the charges and now I owe 503 dollars in total! If that is not enough, this was 4 years ago and I have never received mail or a call until today by a collection agency saying I owed all this money and needed to pay! Oh I forgot, they tried to charge another 480 for the equipment that I sent back the week I canceled. Thank God I have receipts for that so that they took that charge off! Now I have the rest in dispute but I have a feeling that with get unresolved! Really horrible company! Should of stayed with Dish! Just unreal!! Will update immediately, when or if, this gets resolved!!!!!