Doctorspring -Ask a Doctor 24/7Reviews on record for doctorspring.com

It says on their website that they typically answer the question within a 2 to 6 hours window. I submitted my question yesterday, not only Iit hasn't been answered yet, but also I have been logged out of my account. The password recovery option doesn't work either. And so far no response to my email.

Their customer service is really bad. I made payment and asked them to get back to me but one response. They use to be fast and efficient but lately it seems more like a scam of a company. I've already file a dispute claim with my credit card company against their company.

These people gave me a disclaimer about giving medical advice instead of medical advice. They signed me up for repeat monthly payments on PAYPAL that I might not have noticed for years.

Only interested in money, will not provide any written record of advice! Avoid!!

On 2/5/25, I contacted “Ask a Doctor” to get an answer for my question. I was informed the charge would $5. So, I asked a simple question, got a simple answer, and then I saw that my credit card was dinged for $46! Honestly, that transaction smacks to me as a “Bait and Switch” ploy, and I respectfully ask for a refund of $41so that we can part on friendly terms. Sincerely, Francis Trowbridge

Absolutely outstanding experience with DoctorSpring. I have Heart disease and needed to clarify a number of very technical points that my own cardiologist was unable to explain clearly. Dr Makode, one of their cardiologists answered all of my questions and helped me better understand my diagnosis and prognosis. Thank You DoctorSpring and Thank You Dr Makode, Outstanding serviceI’m

Dr. Murugan helped me with my queries about my medical condition. I was confused and anxious about my symptoms, so I tried using Doctorspring and sought a consultation with a specialist. The Doctor responded in less than three hours. He gave me a coherent and straight-to-the-point answer and ruled out my judgment about my medical symptoms, relieving my anxiety. The context he provided was very helpful, and I also learned more about the condition. He is an expert. Doctorspring is helpful, especially for people who want quick answers from medical specialists.

I worked with Dr. Sagar Makode, specializing in cardiology. The quality of the communication was excellent, which is not something one can say about all online doctor services. He clearly knows his discipline and patiently answered my detailed questions. There are some antiquated promotions on the web site which are no longer offered as of this writing. They need to clean up a web page, in short. But the value one looks for in a service like this is the confidence and clarity in the answers one receives. And on this front, Doctor Spring excels.