dubclub.winReviews on record for dubclub.win

Worst support group I have ever dealt with on any site...

Charged me $50 three times in 4 days despite having no active subscriptions. Refuse to refund. Say I had another account with a different email address (gmail & not active). Even so why does a dormant account activate itself? They say there are no active subscriptions on that accounts either? Even if I did sign up why 3 charges in 4 days. Not transparent and email supports is via a bot. Stay away.

DO NOT USE THEM, I signed up for a 1 month subscription at a good discount rate, after a month they charged me again over double, there was nothing I saw that said I need to cancel or they will keep charging me, I contacted them and they said there’s nothing they can do it’s in the fine print, what a joke they need to have a big disclaimer, SCAM company, don’t waste your time with them!

I've accidentally signed up for the same subscription twice due to an app display error. Now the customer service agent is hiding behind 'terms and conditions'. Why would any human sign up for the exact same service TWICE? It makes no sense. Instead of pressing the refund button which they obviously have the power to do, they're giving me useless terms and conditions which don't apply

Literally cant cancel subscriptions

I signed up for a trial. They never sent me plays. I kept trying to get access but it never worked. Had to email them off the app just to get them to confirm how to cancel. Did what they said, cancelled my subscription. Then they charged my card anyway the next month to renew. The very next day after I was charged I went back into the app to try and figure out why I was being charged. That was the first time I had been on the app in over a month. Could not figure it out so sent them an email explaining that I was charged for a subscription in error. They never did clarify anything, they just said they could see that I logged in once after the subscription was renewed so it must have been to use the service and look at the picks so they denied my refund request. I tried explaining that I went into the app to try and figure out why I was charged and if they looked they would see that was the only time I accessed the App in over a month...but they simply didn't care. Still no idea if they will try and charge me next month again. THIS APP is a scam and the customer service people are complete incompetent jerks. BEWARE...they will scam you!!!

They’re scam artists. Not only the people behind the scenes but also the “cappers” that you subscribe to. Very misleading and not any result that was promoted.

John helped me out big time with something I needed. Highly recommend him for anything you need. The absolute best in customer service!!