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Fair
725 reviews on file
DX SabersChoose a row to list only the reviews with that rating.
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Particulars
We design, manufacture, and sell the most original, affordable, and highest quality lightsabers in the world. We offer sabers from every manufacturer possible to bring you the best of the best and the most variety possible. We now offer more services than any other lightsaber company on the market including but not limited to, leather wrapping, installing, repairing, weathering, and for the first time ever....We can change the color of your entire lightsaber hilt or even just a piece! We have relaunched our company to become the NEW DX SABERS in august of 2024. Along with our new head of customer service, Emma Walsh, we offer live support, new sabers every week, sabers delivered in 2 weeks or less and we are able to really stand by that fact. If any delays are caused customers may be compensated depending on the circumstances, and we have become much more dedicated to customer care and resolutions. We invite all of you to come join our DX SABERS family, and remember any saber you purchase from us will lifetime warranty every saber you own! Thank you to everyone who makes our business and living our dreams possible, and we love you with all of our hearts. May the force be with you all and if you need anything or any help please email [email protected]
Register summary for DX Sabers (dxsabers.
Same department
The docket
725 published reviews on file
Filed
Ive had nothing but good experiences with this saber company thus far and cant wait to get more replicas from them! Management is actually lovely, and the customer service team are so sweet!
Filed by Mikayla J.
Filed
Great customer service, since my order's placement I have been sent plenty of emails further explaining their process. I am excited and can't wait to receive my sabers!
Filed by Joseph W.
Filed
With the new change in management I can say with confidence that DX Sabers is redeeming itself from the negative reputation it had from previous years. I had my first run-in with DX Sabers at the local comic con last year. Under previous management you would have had to go through the legal process to get what they owed you. With the current management I was able to talk to people who are reliable and sent me what I was owed for nearly a year which was a free mystery saber as compensation that the previous management promised due to their actions. Just like Darth Vader on the second Death Star they have redeemed themselves and you can now trust that you can shop without any worry.
Filed by Rickenderp
Filed
Had a saber performance at tsubasacon and Paul really hooked us up. Super helpful guy!
Filed by Justin S.
Filed
Fantastic service and quality.
Filed by Stone J.
Filed
I ordered the mystery pack, which came with two sabers, and when they arrived, we could only get one of them to work. I emailed them, and they replied the next day, with some instructions on what we could try. It took a couple of days until the daughter could get around to trying their suggestions... but, they emailed everyday, asking how things were going. The daughter was able to follow their instructions, and got the saber working. Timely responses, and helpful suggestions!!
Filed by Kermit H.
Filed
There was some crazy transaction I made at a con that the people who were repping DX Sabers did. Basically they over promised me. Something took my money then were unable to deliver. I wrote into customer support and they handled it expertly with professionalism and kindness! An important note is that the front facing folks took my payment not out of malice. They were trying to meet my needs but wound up promising outside of their scope. I appreciate the attempt and am impressed DX Sabers delivered anyway! As a consumer I try to buy from companies like this based on their support reputation. And I’m pleased to say they do a great job in that regard!!
Filed by dsantiagoxiii
Filed
He is absolutely amazing!!!!!! My sister and I got Obi-Wan and Anakin sabers and regularly duel them. The quality of the sabers themselves are incredible and so sturdy!!!!
Filed by Bobbie H.
