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Rating on file
Very good
23 reviews on file
EKXBikeChoose a row to list only the reviews with that rating.
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Particulars
EKX is not an acronym; it is a manifesto: Electric Kinetic X-perience.We are EKXBIKE. We are not just building electric bikes and motorcycles. We are crafting the instruments for the next era of exploration—powerful enough to conquer any challenge, intelligent enough to protect the very terrain it empowers you to discover.The world is not divided between the paved and the wild. It is one continuous, breathtaking, challenging terrain. And it is meant to be ridden. Without Compromise.
Register summary for EKXBike (ekxbike.
Same department
The docket
23 published reviews on file
Filed
I emailed you guys about my 4 month old bike failing on me and the support was very weak! I was recommended to buy a replacement part and it never came in… I’m so disappointed with this
Filed by Yaser E.
Filed
Excellent. Great source of spare parts for my bike. 😁👍
Filed by Jason
Reply from EKXBike· Oct 22, 2026
Thanks for the great review! 😊 We're glad you found the spare parts you needed for your bike. We appreciate your support and are always here if you need anything else. Ride safe!
Filed
After assembly my bike doesn’t work. It will only flash on and off reading error code 2. I need I new battery considering the instance voltage drop.
Filed by Matthew M.
Reply from EKXBike· Oct 22, 2026
We're sorry to hear your bike isn't working properly! Please contact our after-sales team at [email protected] with your order number and a short video showing the error code. Our team will help troubleshoot the issue and work toward a solution as quickly as possible. Thank you for your patience!
Filed
Missing the button panel to turn the thing on.. read the manual front to back numerous times and there is no power button anywhere. I thought maybe I was bugging out but the manual says there's supposed to be a power button on the left side of the handle bars, and there isn't. And the battery doesn't lock in cuz the plate that slides into the battery to hold it in place isn't positioned correctly.
Filed by Blaze P.
Reply from EKXBike· Oct 22, 2026
We're sorry for the trouble with your bike! We understand how frustrating this must be. Please email our after-sales team at [email protected] with your order number and a few photos showing the missing button panel and battery mounting issue. Our team will get back to you as soon as possible and help resolve these issues. Thank you for giving us the opportunity to make this right!
Filed
Best Affordable Bikes
Filed by Joseph S.
Filed
The customer service is absolutely amazing and the bike is perfect for anyone
Filed by Jack H.
Filed
I have 2 of there bikes ekx x21 and the ekx x21max there alot fun my wife and I enjoy them out camping very comfortable to ride.
Filed by Darin N.
Filed
The company is so easy to communicate with! They are so respectful and easy to work with and the bike is amazing! Best e-bike company out there!
Filed by Luc P.
