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267 reviews on file
ExaVault Cloud FTPChoose a row to list only the reviews with that rating.
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Particulars
A Secure Cloud FTP platform trusted by over 5,000 companies -- everyone from Adobe to Zillow. Our instant-setup Cloud FTP platform lets you create a hosted FTP server in just seconds. We have the tools to help you scale and automate your business file transfers with an API for integrations, audit logs for compliance, and enterprise-grade security. Remove barriers and software complications -- connect anything, anywhere. We've tested compatibility with thousands of third-party software products, from desktop applications like FileZilla to integration platform software like Boomi and Mulesoft. Our platform provides tons of capabilities including:- Full FTP, FTPS and SFTP support.- Detailed logs & granular user permissions. - Robust developer API. - Event-driven webhooks. - SSH key management. - And much more!Our web interface is perfect for both technical and non-technical users. Let us help you keep your files moving.
Register summary for ExaVault Cloud FTP (exavault.
Same department
The docket
267 published reviews on file
Filed
Incredibly bad service. Historically used the platform and wanted to create a new account. Waited 2 weeks for a call to get a quote (after emailing asking for this). Get on the call and won't give me a quote and wants to book another call. Incredibly bad process flow - which is probably incredibly uncomfortable for the sales reps. Do better.
Filed by JB
Filed
Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. The ExaVault status page gave no information about these outages and hardly gave us any hint that wouldn't happen again.
Filed by E D.
Filed
The have been using ExaVault for some time and paying $20 per month. We were sent an email out of the blue recently saying that the annual subscription would now be $2,100! This is way beyond our budget and leaves us in a very difficult position, needing to restructure our IT, and our relationship with the 3rd parties at short notice. If this is how their customers are treated, they deserve 0 stars. I am trying to imaging what they would say to their providers if bills starting landing on their door mat with little notice and 500% increases in charges. We are small business with very low volume users, only transferring a few files a day, each nothing more than a csv file with a few lines of text. Very unimpressed.
Filed by Piranha F.
Reply from ExaVault Cloud FTP· Jun 27, 2022
Hey Anthony, Thanks for the honest review. We are adjusting our focus toward businesses with critical file transfer needs and have made an intentional decision to discontinue our old pricing that was really intended for personal use. Our new pricing includes many new capabilities as well as a dramatically expanded support offering, which makes sense for most, but not all of our customers. I'm sorry that ExaVault is no longer a fit for you and we wish you the best.
Filed
Exavault was great when it was $20 per month. Now they're going to charge me $3350 annually for the "essential" plan, a 1395% increase. For this price I can't even get a custom domain or unlimited transfers. What a joke
Filed by Jonno
Reply from ExaVault Cloud FTP· Jun 27, 2022
Hey Jonno, Thanks for the honest review. We are adjusting our focus toward businesses with critical file transfer needs and have made an intentional decision to discontinue our old pricing that was really intended for personal use. Our new pricing includes many new capabilities as well as a dramatically expanded support offering, which makes sense for most, but not all of our customers. I'm sorry that ExaVault is no longer a fit for you and we wish you the best.
Filed
I use ExaVault to store data received from our remote Time-Lapse cameras. The platform is very easy and reliable.
Filed by Roco A.
Filed
Very easy to setup and use. I'm very happy with the service the Exavault provides
Filed by K B.
Filed
We've used ExaVault for several projects requiring secure and auditable file transfer. It's much easier and more flexible than the "old school" methods of setting up FTP or SFTP servers. We've not (yet) had a need to use the API or the "Widgets" feature, but it's good to know they're available when needed. It just works. Highly recommend.
Filed by Joe F.
Filed
Our business has to create new FTP accounts all the time and ExaVault makes it as easy as possible. I'm a big fan of their easy-to-activate custom notifications that make sure everyone everyone is keep in the loop about the latest file activity. I also love how they're constantly improving the service and interface. ExaVault will have my business for years to come!
Filed by EK
