Filed
Parts came fast
Parts came fast
Filed by Dale W.
The public register of customer reviews. Anyone may read it, and anyone may file.
Write a reviewCompany file

Rating on file
Very good
19 reviews on file
Choose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
EPD, abbreviated from Excavator Parts Direct, specialises in providing top-quality spare and replacement parts for excavators and heavy machinery online 24/7.With a commitment to quality and customer satisfaction, EPD is a trusted supplier to construction professionals, contractors, and equipment operators looking for reliable parts that keep their machinery performing at its best. Our online store is designed to make ordering as simple and efficient as possible. Customers can easily browse and purchase parts at any time, ensuring they can get what they need, when they need it. We partner with leading manufacturers to ensure all our products meet or exceed industry standards, offering both OEM and aftermarket options to suit different budgets and requirements.EPD takes pride in delivering exceptional service and fast shipping, so you can keep your projects moving without unnecessary delays. Our support team is always available to assist with product enquiries and order assistance.Whether you’re working on a small project or managing a large fleet, you can trust EPD.
Register summary for Excavatorpartsdirect (excavatorpartsdirect.
The docket
19 published reviews on file
Filed
Parts came fast
Filed by Dale W.
Filed
GREAT EXPERIENCE
Filed by TONY K.
Filed
There was a mix-up on my order and they took care of it right away and sent my track right out good company to work with.
Filed by Kelly G.
Filed
The part that we ordered was slightly different than we were needing. I called your company directly and they offered a solution and said that they would send the information that I needed to return the part.
Filed by Patricia H.
Filed
The customer service was great, A internal issue with shipping, I inquired on status and they replied ASAP about issue. They Next day aired the parts to fix the issue. A great place to work with for parts.
Filed by Ronnie G.
Reply from Excavatorpartsdirect· Jun 22, 2026
Thank you for sharing your experience! Your EPD team
Filed
Quick order, quick delivery. The replacement part was slightly different from the original (barrel of the carrier roller was 1/2" shorter), but still functions correctly.
Filed by Scott M.
Reply from Excavatorpartsdirect· Jun 22, 2026
Thank you for sharing your experience! Your EPD team
Filed
Took way to long to receive. Ordered April 30 and never received until May 11
Filed by Anonymous
Reply from Excavatorpartsdirect· May 18, 2026
Hi, We're sorry to hear about the delay to your order, we are working closely with our logistics partners to make sure deliveries are done on time. Thanks you for shopping with us, Your EPD Team
Filed
Easy online ordering and fast shipping A+
Filed by customer
Reply from Excavatorpartsdirect· May 5, 2026
Thank you for sharing your experience! Your EPD team