ExodronesReviews on record for exodrones.com

I needed a drone for business purposes, I work in Construction and with Roofing Systems. I didn't know much about drones, however I didn't want to support the Chinese and buy a DJI, I wanted American Made so I tried EXO, and came to find out there CHINESE PARTS, and CHINESE as well,(I think it's faulse advertising) I have bought 3 drones from EXO... Each one would lose connection with the controller, and I would end up crashing, and as far as the optical avoidance equipment. JUIST FOR GET IT! JunK! waste of money! DON'T BUY IFYOUR LOOKING FOR A SERIOUS WORK DRONE OR ONE THAT IS GOING TO WORK WELL! Customer Service is terrible. They will only email you when they are ready too, and will not address the questions that are important for first time users as I was. I purchased the Ranger all 3 times and crashed all of them, once it was my fault, the other times the drone just took off or crashed on it's own, and it's dangerous you could hurt someone...If you're buying one to go out and play, it will be ok for a few runs, and after that you are going to be calling customer service a lot, and good luck with that! Each time I got a new drone all I needed was the drone, no more cases to carry, or batteries (there batteries are very weak, and not worth the money at all) or controllers, but each time they insisted that I get the package, and all I needed was the drone for a reasonable price, and if they would have corresponded with me I WOULD HAVE HELPED IN ANY WAY, BUT NO. I just bought a DJI mini pro 4. and what a difference, all the difference in the world! no comparison al all... I tried one more time before I bought the DJI, asking them to just sell me the drone, and got no response and emailed them again telling them that I do not want 4 boxes with controllers and dead batteries. just send me the drone and I will buy it...All I got was a reply asking me I I was happy with their service, and would I recommend them! LOL. No way unless you are 12 year old kid with a dad that just wants to play with it until, he grows out of playing, or until it is junk up in the closet... I hope that they read this, and I have 3 controllers and cases and batteries if anyone wants them. Contact me at kghirolleryahoo.com all you need to do is pay for shipping. I wish it would have worked out, but the company has a great marketing game, but a terrible business model, with children running the show, and to really shows. K.G.

Complete Scam. I'm in the process of doing a charge back with my Credit card. Took my money 8 Dec. Emailed me to say it would be processed within 48 hours. They provided a royal mail tracking number and link to track the item. So I was sucked in. The trustpilot reviews on their site are fake. The real trust pilot reviews are all 1 star. I don't believe the credits from "The Times and Guardian" So as of today 23rd December I'm without a Christmas present for my husband. I have emailed numerous times and tried their social media accounts. You just get lies. The tracking link they provided has not moved on since 8 December not even dispatched. Utterly shocking company Do not use. Spend your money elsewhere. 🤬🤬🤬🤬🤬🤬

***AVOID LIKE THE PLAGUE***. THEY TAKE YOUR MONEY AND DO NOT SEND THE ITEM. THEY IGNORE ALL E MAILS. DO NOT - I REPEAT, DO NOT - PLACE ANY ORDER WITH THEM. THEY ARE LYING THIEVING DIRTY B*STARDS!!

This is a SCAM! This company took $750 and sent me a non functioning product. 2 weeks of emails, zero response. I’m sorry if the first time you’re hearing about this is on trust pilot. Avoid at all costs. This is a weeks pay shame on EXO drones

Bought their cinemaster 2 first flight went horribly, drone took off with a mind of its own and after chasing it it gave me control and I went to land and once it got inches off the ground it took off straight into my truck and broke. Contacted customer service and was hung up on, emailed them and nothing. Chinese company lying about being American 8 hope they step on Legos every night

Incomplete order, no instructions in package or online for the Blackhawk 3 Drone, no charger, no charger cord. Have contacted No Customer Service (via email only) have received the same canned email 6 times and nothing more, no resolution, no nothing. EXO Drones is a complete Rip-Off Scam, stay as far away as possible, their website is a good one and it’ll suck you in, but don’t be deceived like I was this is NOT a reputable company!!!!

I bought a Ranger X7 Plus. One of the motors didn't work so I contacted EXO about a warranty replacement. After originally getting 'yeah sure, we're on it' I was ghosted. Never heard another word from them. Filed a claim with PayPal and all of a sudden, my warranty claim was approved. I sent the broken drone to them and never heard another word. I was notified today (7/2024) that PayPal was refunding my money. This is an awful company for customer service and apparently, they don't care about standing behind their product. 7/24/2024: Out of the blue I received a replacement X7. PayPal had already refunded my money so I don't know what EXO is doing. Free drone...

I purchased their Blackhawk 3 pro.. It is the top f the and most expensive drone that EXO offers. When it arrived it did not function correctly. It will not record photos or videos . I have emailed customer service at least a dozen times with absolutely no response from them. I attempted to return the defective drone through their return portal but received an error message that it does not qualify as a return. I am still within their 15 day return period. I inadvertently pressed their not as expected button. I have purchased two previous EXO Drones and expected to receive a functional drone. They have tricky little buttons in their portal to keep customers from getting relief from defective products. I have enjoyed flying their Ranger 7 plus and their Cinamax 2. This company's lack of response to customer service makes it one to STAY AWAY FROM. Let the buyer beware !