eyebobsReviews on record for eyebobs.com

Please note that Eyebobs does not provide repairs or spare parts for glasses that are out of warranty... you can’t even purchase replacement parts. In practice, this makes the product effectively disposable. I’ve been a regular customer, but when the hinge on one temple failed just 14 months after purchase, Eyebobs would not offer any assistance or replacement options. Considering that Eyebobs charges significantly more than drug stores and many other eyewear outlets, it’s disappointing that they provide no meaningful after-sale service or support.

I had a pair of progressive readers that a lens kept popping out. Their first response was attempting to sell me a lens at $100.00. Then I didn't qualify for warranty coverage. I took the glasses to an optical shop that said the problem was a defect in the frame which couldn't be repaired but they said to send them and they would see if their shop could repair it. They refused to replace the glasses. Their glasses are overpriced and of poor quality and I believe their business practices are deceptive Horrible customer service and attitudes.

Very poor workmanship. Both pairs stretched after wearing them for just a few months. Then one of the temples just snapped for no reason. I'm returning both pairs as I think the company really needs to take a look at their quality control

Text and email marketing will never stop if you give this company your email. Despite opting out, contacting customer service- the 3x weekly messages continue.

I am very disappointed in eye bobs. I have bought several pairs of glasses from them and most recently. The pair I have had for two years started to have speckles on the lenses. I brought them in because I couldn't clean them and was told that the surface is delaminating, hence the speckles. It can't be repaired and they asked for $300 to replace the lenses in my current frame. Stupidly, I did this, but I will never shop there again. It's unfortunate because I really like their frames, but I think the quality and their standing behind product leaves a lot to be desired.

Harassment from text messages. I keep texting"Stop", but they keep sending messages to me from a different number. Seems like a scam.

Beautiful high priced glasses that are NOT built to last. Very disappointed in the quality of construction. And Eyebobs doesn't stand behind their product. A waste of $100 for me.

Customer service is so rude and unhelpful it seems like a parody. With all the options for the same service online, why give a company your business when their staff can't be bothered to make an effort.